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Front Office Supervisor

2 months ago


Sydney, New South Wales, Australia Hyatt Hotels Corporation Full time

If you are interested in a career with Hyatt Hotels Corporation, please explore our job opportunities.

Park Hyatt hotels are renowned for their sophisticated and contemporary luxury, offering unique experiences in premier cities and resort destinations. Each hotel is designed to reflect regional character while maintaining elegant brand elements.

We are currently seeking a dedicated Team Leader for our Front Office team at Park Hyatt Sydney. This role is essential in redefining luxury service.

Key Responsibilities
  • Support the Front Office Management Team in effectively overseeing department operations, ensuring a courteous, professional, and adaptable service at all times.
  • Ensure all Front Office staff are well-informed about the hotel's offerings, current promotions, policies, and other vital information.
  • Facilitate the development of Front Desk employees through training, coaching, and mentoring initiatives.
Qualifications

Ideal candidates will possess:

  • Strong communication and customer relations skills.
  • Proficient computer skills, particularly with MS Office, email, Opera, and basic systems interfaces.
  • Effective training abilities, capable of engaging employees at all levels.
  • Thorough understanding of business requirements, financial reporting, and productivity metrics.
  • Previous experience in hotel reservations is preferred.
  • Permanent residency or unrestricted working rights in Australia.
Benefits of Working at Park Hyatt Sydney
  • Employee benefits including complimentary meals during shifts, discounts for spa services, and food and beverage outlets.
  • Access to complimentary and discounted Hyatt accommodations globally.
  • Participation in internationally recognized learning and development programs.
  • Access to an employee assistance program and paid family leave benefits.
  • Being part of a diverse and inclusive team that is passionate about their work.

A career with Hyatt opens a world of opportunities. We are consistently recognized as one of the World's Best Multinational Workplaces.

This is a unique career opportunity.