Student Success Manager
12 hours ago
Located at our Docklands vertical campus, Monash College offers pathways for international students to Monash University. Our focus is on fostering a vibrant, student-centred learning environment, where passionate educators and driven students collaborate to achieve exceptional teaching and learning outcomes.
Our Education portfolio is designed to create innovative pathways through pedagogical advancements, digital learning tools, and modern curriculum and assessment practices, all aimed at delivering a progressive student experience.
About the RoleWe are seeking an experienced and dynamic leader to join us as Manager Student Success, responsible for driving college-wide strategies to maximise student success, retention, and transition at Monash College.
In this pivotal role, you will apply high-level analytical skills to uncover insights into the student academic journey, develop innovative solutions, and promote continuous improvement in academic support and teaching practices.
As the Manager, Student Success, you will oversee a diverse team of Learning Skills Advisors, ensuring they deliver high-quality academic support services aligned with the College's student success objectives.
You will also collaborate extensively with a range of stakeholders—students, educators, academic leaders, and support services—to optimise student outcomes and provide a seamless academic journey.
Key Responsibilities- Lead and manage the implementation of student success and retention strategies aligned with College goals.
- Use data-driven insights to identify and address factors impacting retention and student transitions.
- Collaborate across departments to map the student journey and implement targeted academic support solutions.
- Mentor and guide the Learning Skills Advisors team to ensure innovative, institution-wide learning approaches.
- Build strong relationships with Monash University and external stakeholders to meet evolving educational needs.
- Coordinate and deliver professional development programs for teaching staff to enhance student success and ensure alignment of student success initiatives with teacher training and regulatory requirements.
You are an experienced educational leader with a passion for driving student success. Your background in education, paired with your leadership experience, will allow you to influence a collaborative environment where innovative teaching and learning thrive.
Key to your role is your ability to nurture a culture of continuous improvement, lead change, and apply strategic insights to enhance both student and institutional outcomes.
You will demonstrate strong analytical skills, excellent interpersonal communication, and the ability to manage complex projects in an evolving educational landscape.
QualificationsPostgraduate qualification in Education (or similar), combined with significant experience in teaching, teaching support, or leadership roles in an educational setting.
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