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Student Success and Well-being Officer

2 months ago


Melbourne, Victoria, Australia Chisholm Institute of TAFE Full time
About the Role

We are seeking a highly motivated and empathetic individual to join our Student Support and Engagement team at Chisholm Institute of TAFE as a Student Success and Well-being Officer.

As a key member of our team, you will be responsible for providing comprehensive support to students, helping them achieve their academic goals, engage in campus life, and maintain their overall well-being.

Key Responsibilities
  • Provide generalist support and guidance to students on various matters, including financial assistance, accommodation, social connections, and overall well-being.
  • Support students who are at risk of academic failure, providing timely assessments of their well-being and referring them to relevant internal and external services as needed.
  • Offer support to students through drop-in sessions, appointments, class talks, presentations, workshops, and resource creation, as well as assisting educators in meeting the needs of the student body.
  • Provide assistance and guidance to students on general support inquiries related to student life, including finances, accommodation, public transportation, culture, support networks, clubs, and activities.
Requirements
  • Demonstrated knowledge of the community services sector.
  • Experience in delivering information and advice tailored to individuals from diverse cultural, social, ethnic, and educational backgrounds.
  • Advanced networking, collaboration, influencing, and advocacy skills.
  • Postgraduate qualification in Counselling, Psychology, Social Work, or Youth Work, and relevant knowledge of community, government, and private welfare support services are highly desirable.
About Us

Chisholm Institute of TAFE is one of the largest vocational training providers in the state, with a team of over 1,400 dedicated staff supporting 41,000 students across Melbourne's southeast and online. We partner with governments, educational institutions, and businesses worldwide, sharing our expertise in vocational education.

We offer over 400 courses, including nationally accredited pathways from secondary school programs and short courses, through to certificates, diplomas, and degrees.

At Chisholm, we value diversity and inclusion, recognizing that these principles help us attract, recruit, engage, and retain a talented team of individuals.

What We Offer
  • An inclusive work culture that celebrates our people's unique contributions to achieving our ambition to transform lives through relevant and responsive high-quality education.
  • Professional development opportunities to continue growing your career as you nurture your students.
  • Networking opportunities with industry partners.
  • State-of-the-art facilities on our campuses.
  • Free on-site parking and locations close to public transportation.
  • A free Employee Assistance Program to support your well-being.