Support Services Coordinator

2 weeks ago

Melbourne, Victoria, Australia beBeeCustomerFocused Full time $55,000 - $85,000
Job Title: Support Services Coordinator

We are seeking a highly skilled and motivated individual to fill the role of Support Services Coordinator.

  • This position requires strong administrative skills, including proficiency in coordination and time management.
  • The ideal candidate will possess excellent communication skills and be comfortable working in a fast-paced environment.
  • Tech-savviness and ability to quickly learn new systems are essential for success in this role.

This is an exciting opportunity to work in a dynamic team and contribute to delivering exceptional customer service experiences. If you have a passion for supporting others and thrive in a collaborative environment, we encourage you to apply.

Key Responsibilities:

  • To ensure clients have a positive experience during the maintenance and warranty period of their new home.
  • Coordinate appointments, inspections, and repairs with inspectors and trades.
  • Manage defect documentation and work orders with precision and care.
  • Provide timely updates and clear communication to clients and contractors.
  • Maintain accurate records and ensure all tasks are completed within agreed timeframes.
Requirements:

  • Candidate must be customer-focused with strong administrative skills.
  • A confident communicator who thrives in a fast-paced environment.
  • Tech-savvy and quick to learn new systems.
  • A natural problem solver with high attention to detail.
  • Familiarity with construction plans and the residential building process (desirable).
  • Knowledgeable about relevant industry standards and regulations.
Benefits:

  • Discounts on house and land packages.
  • Health & Wellbeing programs.
  • Additional leave for community service.
  • Tailored development plans and career growth opportunities.
  • Employee Assistance Program.
  • Corporate discounts with major retailers.

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