Hospitality Operations Manager
3 days ago
Crafting a Brighter Future in Richmond, VIC
Sister Works Inc., a not-for-profit social enterprise, is seeking an experienced Hospitality Operations Manager to lead our Crafted Culture cafe and catering business. This exciting opportunity allows you to make a meaningful impact while developing your skills in hospitality management.
About the Role
As a key member of our team, you will be responsible for managing daily operations, ensuring exceptional customer service, and driving sales growth. Your expertise in financial management, logistics, and inventory control will help us maintain profitability and efficiency. You will also play a vital role in recruiting, training, and motivating a diverse team to deliver outstanding results.
Key Responsibilities
- Manage cafe, catering, and food production operations, maintaining high service standards and product quality
- Handle point-of-sale transactions, logistics, and inventory management with accuracy and attention to detail
- Oversee financials, including budgeting, forecasting, and reporting
- Collaborate with marketing to develop promotional activities and drive sales growth
- Maintain a clean and safe working environment, adhering to health and safety regulations
Essential Requirements
- Strong knowledge of hospitality operations and management principles
- Experience in leading teams and mentoring staff
- Excellent communication and interpersonal skills
- Ability to work effectively in a fast-paced environment
- 2-3 years of experience in the hospitality industry
Desirable Qualifications
- Food Safety Supervisor certificate
- First Aid certificate
About Sister Works
Sister Works is committed to empowering migrant, refugee, and asylum seeker women through education, skills development, and economic opportunities. We strive to create a workplace that values diversity, inclusivity, and flexibility. As an employee, you will have access to a competitive salary package, flexible working arrangements, and opportunities for professional growth and development.
Join us in making a positive impact on the lives of women in our community. Apply now to become part of our dynamic team
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