Merchandise Operations Manager, Mcg
3 weeks ago
The Opportunity:
Delaware North Australia is looking for an experienced and dynamic Merchandise Operations Manager to lead and deliver an exceptional, fan-focused merchandising experience at the iconic Melbourne Cricket Ground (MCG). This role oversees the MCG Shop, our flagship store operating 7 days a week, along with additional outlets that come alive on game days, event days, and special occasions.
As a key leader, you will manage all operational aspects of our merchandise business, ensuring alignment with the strategic direction of both Delaware North and the MCG. This includes overseeing staffing, inventory, and outlet performance while fostering a customer-focused culture. You will inspire and manage a large, diverse team to deliver memorable guest experiences through innovative, high-quality products. With a strong commercial focus, you’ll ensure operations are both efficient and profitable, driving strategies that meet fan expectations and reflect market trends.
This is a unique opportunity to shape the merchandising experience at one of the world’s most prestigious venues, combining your passion for leadership, operational excellence, and customer service to leave a lasting impact on the MCG experience.
What you will do?:
- Lead, direct and continually improve operational activities to achieve financial plan, profit margins and business growth
- Provide leadership and coaching to grow talent and develop an engaged workforce within the venue
- Work closely with the Warehouse Manager and Shop Manager to drive effective operational outcomes
- Lead operations to ensure the business is compliant to all legislative regulations, standards and performance expectations
- Develop and measure operational metrics across the business in conjunction with the Financial Analyst
- Develop and maintain relationships with key internal and external stakeholders, continually building the Delaware North brand
- Non match day planning for maximisation and delivery of major events
More about you:
- Demonstrated leadership experience and the ability to manage large functioning teams
- Bachelor's degree in merchandise management, business management or hospitality is strongly preferred
- Ability to engage a workforce, to motivate and provide clear direction while creating a safe and respectful working environment
- Understanding of relevant legislative regulations, codes of practice and industry standards
- Strong business acumen with a sales and commercial growth mindset
- To have the ability to quickly identify opportunities and bring them to fruition
- A high attention to detail with excellent time management skills
-
Manager Marketing
3 months ago
Richmond, Australia Delaware North Full timeThe Opportunity: When Delaware North was appointed to the MCG in 2022, we had a vision to revitalise the Non Match Day experience, and grow events beyond the boundary. MCG Events was created to fulfil this vision, with a large focus on the business events audience, particularly International Incentive and Domestic Association, complementing the existing...
-
Steward Supervisor, Mcg
1 week ago
Richmond, Australia Delaware North Full timeThe Opportunity: In preparation for the upcoming AFL season, Delaware North Australia is seeking a **full-time Stewarding Supervisor** with exceptional cleaning standards to lead our dedicated and energetic back-of-house stewarding team. Delaware North is a global hospitality and entertainment leader and the proud hospitality services provider for the...
-
Manager Food Safety, Mcg
3 months ago
Richmond, Australia Delaware North Full timeThe Opportunity: Delaware North Australia are looking for a highly organised and enthusiastic Food Safety Manager to join our operations team at the iconic Melbourne Cricket Ground. Based on site at the Melbourne Cricket Ground and working closely with the Culinary team, the Food Safety Manager will support the catering operation by overseeing the...
-
Match Day Supervisor Merchandise, Mcg
3 weeks ago
Richmond, Australia Delaware North Full timeThe Opportunity: What you will do?: - Train and mentor team members, provide supervision, and effectively allocate tasks - Support daily tasks including assisting management with banking procedures, accurately manage store inventory, and open and close of the store - Create and maintain professional visual merchandise displays - Monitor the store, assisting...
-
Culinary Opportunities, Melbourne Cricket Ground
2 months ago
Richmond, Australia Delaware North Full timeThe Opportunity: Delaware North Australia are now recruiting highly experienced Demi Chefs, Chef de Parties and Sous Chefs on a casual basis to join our culinary family at Melbourne Cricket Ground. The MCG is one of Australia's most well-loved venues, with a capacity of more than 100,000 and home to several Australian Football League teams, as well as...
-
Visual Merchandise Coordinator
2 months ago
Richmond, Australia Dan Murphy's Full time**Company Description** Discover your next career adventure with Dans** With over 260 stores and 6500+ team members we’re on a mission to share our passion for good wine and great times. We welcome people in. That includes you. If you’re someone with a passion for drinks and a thirst for knowledge, there’s always something ahead for you here. - **...
-
Visual Merchandise Coordinator
2 months ago
Richmond, Australia Dan Murphy's Full timeCompany Description **Discover your next career adventure with Dans** With over 260 stores and 6500+ team members we’re on a mission to share our passion for good wine and great times. We welcome people in. That includes you. If you’re someone with a passion for drinks and a thirst for knowledge, there’s always something ahead for you here. **Job...
-
Merchandiser
2 weeks ago
Richmond, Australia BIG Brand Influence Group Full timeCompetitive hourly rate $28.88 p/hr + kms - Flexible work life balance - Work allocated 2 weeks in advance As a Planogram Merchandiser, you will be responsible for the execution of planogram/relays whilst maintaining relationships with store and retail management on an ongoing casual basis, helping Brand Influence Group (BIG) support Australia’s major...
-
Food and Beverage Attendant
19 hours ago
Richmond, Australia London Tavern Hotel Full timeLondon Tavern Hotel Come and join the team at the Tavern, we are currently looking for Bar Staff and a Dining Room Supervisor! - Flexibility - Upskilling opportunities THE JOB - FOOD AND BEVERAGE ATTENDANT We are looking for great people to join our team across our busy venue as Casual Food & Beverage Attendants (RSA REQUIRED)! We are looking for honest,...
-
Functions Supervisor, Melbourne Cricket Ground
3 months ago
Richmond, Australia Delaware North Full timeThe Opportunity: **Responsibilities**: - Supervise multiple casual food & beverage outlets within the stadium - Assist with stock take as required - Monitor staffing levels and request changes when necessary - Escalate issues through to the appropriate channels What will you bring?: - Experience in a supervisory role in hospitality within both food and...
-
Visual Merchandising Specialist
2 months ago
Richmond, Australia Dan Murphy's Full time**Company Description** Discover your next career adventure with Dans** With over 260 stores and 6500+ team members we’re on a mission to share our passion for good wine and great times. We welcome people in. That includes you. If you’re someone with a passion for drinks and a thirst for knowledge, there’s always something ahead for you here. - **...
-
Visual Merchandising Specialist
2 months ago
Richmond, Australia Dan Murphy's Full timeCompany Description **Discover your next career adventure with Dans** With over 260 stores and 6500+ team members we’re on a mission to share our passion for good wine and great times. We welcome people in. That includes you. If you’re someone with a passion for drinks and a thirst for knowledge, there’s always something ahead for you here. **Job...
-
Merchandise Coordinator
4 days ago
Richmond, Australia Brand Collective Full timeUp to 50% off all over our brands for you and family!! - Pet friendly workplace - Yes, you can bring your dog to work! - Generous discounts & bonus incentive scheme!! **About Brand Collective**: Leading apparel and footwear companies, Brand Collective is a leading portfolio of 27 brands, 15 character licences and 300 retail stores across Australia and New...
-
Merchandise Planner
7 months ago
Richmond, Australia Platypus Full timeSince 1998 here at Platypus Shoes we have made it our business to deck out every single person who walks through our doors with the freshest footwear from all the biggest brands. But we reckon life goes beyond shoes. We believe it’s what you do in them that truly counts. So stay out late. Wake up early. Walk there, run back. Stand tall and be a champion in...
-
Head of Brand Merchandise I Dan Murphy's
2 months ago
Richmond, Australia Dan Murphy's Full time**Company Description** Discover your next career adventure with Dans** With over 260 stores and 6500+ team members we’re on a mission to share our passion for good wine and great times. We welcome people in. That includes you. If you’re someone with a passion for drinks and a thirst for knowledge, there’s always something ahead for you here. - **...
-
Head of Brand Merchandise I Dan Murphy's
2 months ago
Richmond, Australia Dan Murphy's Full timeCompany Description **Discover your next career adventure with Dans** With over 260 stores and 6500+ team members we’re on a mission to share our passion for good wine and great times. We welcome people in. That includes you. If you’re someone with a passion for drinks and a thirst for knowledge, there’s always something ahead for you here. **Job...
-
Stp Retail Merchandiser
3 months ago
Richmond, Australia CROSSMARK Australia Full timeTHE BEST PLACES TO WORK 2024 Winner is hiring! If you are enthusiastic, committed, and ready to manage this territory, we would like to talk to you. SALES TEAM PROVIDERS have ongoing casual work in Coles and Woolworths. 8 - 22 hours per week, Mon - Fri **Suburbs included**: Richmond, Windsor, Magraths Hill, Rouse Hill, Marsden Park, Schofields, The Ponds...
-
Change Manager
4 months ago
Richmond, Australia Endeavour Group Full timeCompany Description **Let’s create a more sociable future together** At Endeavour, we’re totally into what we do. With a portfolio that includes Dan Murphy’s, BWS, ALH Hotels, Pinnacle Drinks and more, we love to bring people together. Together we share our passion for our products and industry; it’s what inspires us to dream big, and continue to...
-
Marketing Manager
4 months ago
Richmond, Australia Dan Murphy's Full timeCompany Description **Discover your next career adventure with Dans** With over 260 stores and 6500+ team members we’re on a mission to share our passion for good wine and great times. We welcome people in. That includes you. If you’re someone with a passion for drinks and a thirst for knowledge, there’s always something ahead for you here. **Job...
-
Space Management Analyst
2 months ago
Richmond, Australia Australia Post Full time**Help us deliver like never before** Australia Post is delivering like never before. From the vehicles that we drive, to the small businesses that make our communities thrive. We’re delivering for the environment, for our communities, for our customers and for our people. We’re moving forward and we want you to come along for the ride. **About the...