Operations Manager Home Care

2 weeks ago

Richmond, Australia Mercy Health Full time

**Summary of the role**:

- Reporting to, and under the direction of the General Manager Home Care, Operations Manager Home Care is responsible for:

- Supporting the General Manager in achieving the General Manager’s operational and strategic business objectives in home care;
- Provide operational support to Regional Managers engaged in day-to-day delivery of services in the home care business stream;
- Ensuring an appropriately skilled workforce is managed effectively by Regional Managers;
- Monitoring performance against key performance indicators (that is, financial, quality, customer experience, staff engagement and compliance);
- Supporting Regional Managers to proactively define and target prospective customers and identify and initiate plans to meet growth targets;
- Ensuring Regional Managers plan and deliver care and services in accordance and compliance with relevant funded program guidelines under the Aged Care Act 1987, National Disability Insurance Scheme Act 2013, Aged Care Quality of Care Principles, and consumer directed care principles, and Mercy Health policies and procedures;
- Identifying opportunities to drive business growth within the Regional Managers designated geographical area, with a view to ensuring and improving seamless and integrated care delivery;

**ABOUT YOU**:

- Tertiary qualifications supported by sound management experience in business, management, health, or aged care;
- Experience in the management of multiple services within a business portfolio or geographical area;
- Excellent leadership, communication skills (both written and verbal) and interpersonal skills;
- Highly developed organisational skills and experience in human resource management, including staff management and roster optimization;
- Demonstrated record of achievement in a senior management role;
- Demonstrated high level business acumen and financial literacy;
- Excellent networking, service promotion and presentation skills;
- Experience in change management and process improvement;

**ABOUT US**:

- Mercy Health is a Catholic organisation grounded in a 2,000-year tradition of caring for others. Founded by the Sisters of Mercy, Mercy Health is made up of more than 9,500 people who provide acute and subacute hospital care, aged care, mental health programs, maternity and specialist women’s health services, early parenting services, home care services and health worker training and development.
- Mercy Health is proud to be recognised as an Employer of Choice for Gender Equality by the WGEA.

**WHAT WE OFFER**:

- Mercy Health recognises that people are searching for meaning in their work life and finding a workplace that connects with their values is a key motivation when choosing an employer. As a not-for-profit healthcare provider, Mercy Health has a strong mission and clear values that guide us in everything we do. We pride ourselves on:

- Caring for our people and those important to them with generous employee assistance available for employees and their families
- Protecting children and vulnerable people in all our services, by listening to them and having zero tolerance of any form of abuse and neglect
- Taking a stand against climate change, which is one of the biggest threats to the health of the world and all humanity, and committing to action that will help make our world fairer and more sustainable
- Offering benefits such as generous salary packaging, purchased leave, career progression and development opportunities, access to health and wellbeing programs and a range of discounts across a diverse portfolio of financial, healthcare, travel and other services.

**WHAT YOU WILL NEED**:

- Proof of vaccination status consistent with public health orders and with Mercy Health’s policy (includes but is not limited to COVID-19 and seasonal influenza vaccination compliance requirement).
- Driver’s licence and preparedness to travel to interstate and regional sites;
- If you have any questions or require any adjustments to ensure a fair and equitable interview and selection process, please contact us on the details below.

**Contact Details**
- Karlie Keck
- General Manger Home Care

Ms Karlie Keck

0421556057

  • In Home Support Worker

    2 weeks ago

    Richmond, Australia Absolute Care & Health Full time

    **Job description** **Job Description - In Home Support Worker** We are currently recruiting for multiple Caregivers/Personal Care Assistants to provide in-home care services for our clients. We provide personal care, domestic assistance (light cleaning and meal prep), transportation and companionship. Join a progressive organisation committed to making a...

  • Home Support Worker

    3 weeks ago

    Richmond, Australia Regal Care Pty Ltd Full time

    **About the Job**: - Regal Care is a purpose-driven Home Care Agency registered NDIS provider in Melbourne. - We support NDIS participants, Aged Care recipients, and private clients. - We are looking for engaged and committed support workers who share our values of reliability, empathy, genuineness, accessibility, and leadership. **Position...

  • Home Support Worker

    2 weeks ago

    Richmond, Australia Regal Care Pty Ltd Full time

    **Home Support Worker (From $40 plus/ hr) in Richmond and Surrounding Areas** Regal Care is a purpose-driven Home Care Agency registered NDIS provider in Melbourne. We support NDIS participants, Aged Care recipients, and private clients. **Position Overview**: Home Support Workers help our clients with: - Personal care such as showering, grooming, or...

  • Home Support Worker

    2 weeks ago

    Richmond, Australia Regal Care Pty Ltd Full time

    **Home Support Worker (From $40 plus/ hr) in Richmond, Hawthorn and Surrounding Areas** Regal Care is a purpose-driven Home Care Agency registered NDIS provider in Melbourne. We support NDIS participants, Aged Care recipients, and private clients. **Position Overview**: Home Support Workers help our clients with: - Personal care such as showering,...

  • Home Support Worker

    1 week ago

    Richmond, Australia Regal Care Pty Ltd Full time

    **Home Support Worker (From $40 plus/ hr) in Richmond, Hawthorn, Camberwell and Surrounding Areas** Regal Care is a purpose-driven Home Care Agency registered NDIS provider in Melbourne. We support NDIS participants, Aged Care recipients, and private clients. **Position Overview**: **Home Support Workers help our clients with**: - Personal care such as...

  • Epworth at Home Hospital in The Home Coordinator

    1 week ago

    Richmond, Australia Epworth Healthcare Full time

    This new Coordinator role is an exciting opportunity to join the expanding Epworth at Home service. The focus of this full-time position is the patient journey into the Hospital in the Home and Chemotherapy in the Home areas of Epworth at Home. This position will provide clinical and professional leadership across the Epworth at Home team, and broader...

  • Systems Support Officer

    2 weeks ago

    Richmond, Australia Mercy Health Full time

    **ABOUT THE ROLE**: - The Systems Support Officer is responsible for providing functional support to end users of Mercy Health Home Care Services Client Management system (Currently Carelink+). This role sits within the Homecare Business System team, is highly business focused providing a great opportunities for an existing IT professional or someone who is...

  • In Home Disability Support Worker

    2 weeks ago

    Richmond, Australia Absolute Care & Health Full time

    **Job title**: Disability Support Worker - Community based **Company**: Absolute Care & Health **Location**: RICHMOND **Salary and Benefits**: Casual rate starting from $36 per hour **Job type**: Casual & permanent available - Attractive hourly rates and career growth opportunities - Work in an enthusiastic can-do organisation with a supportive culture...

  • Part-time Nanny/home Manager

    1 week ago

    Richmond, Australia Nanager Full time

    Nanny - Home Manager - Parent Helper **ROLE DETAILS** **Location**: Richmond, VIC **Pay rate**: $34-37 per hour + Super (Permanent Part-Time on offer after an initial probationary period of casual employment) **Days**:2-3 days per week (you choose which weekdays) **Hours**: 8am-4pm (slightly flexible) **Child**: 6 month old **Start Date**: ***As soon...

  • Part-time Nanny/home Manager

    1 week ago

    Richmond, Australia Nanager Full time

    Nanny - Home Manager - Mother's Helper **ROLE DETAILS** **Start Date**: ***September 1st (slightly flexible) **Location**: Richmond, VIC **Days**:2-3 days per week (you choose which weekdays) **Hours**: 8am-4pm (slightly flexible) **Child**: 5 month old **Pay rate**: $34-37 per hour + Super + paid leave (after an initial probationary period of casual...

  • Learning Business Partner

    2 weeks ago

    Richmond, Australia Mercy Health Australia Full time

    Employment Type: Permanent part-time Upload with Application: Resume, cover letter, and all relevant qualifications Where there’s life, there’s Mercy. Where there’s care, there’s You. Through the battles and the breakthroughs, we're there. Where will you be? For over a century, our incredible teams have provided care for people at every stage of...

  • Support Worker

    7 days ago

    Richmond, Australia Omni-Care Full time

    If you are looking for your next opportunity as a Community Support Worker, you have found the perfect role. **Our support workers are our most valued employees!** We have openings for you to join our team, in the **Richmond and surrounding areas**. **Casual** from **10 hours** per week, **Monday - Friday**. Omni-Care is a leading provider of community...

  • Support Worker/ Personal Care

    1 week ago

    Richmond, Australia Deivian Care Services Full time

    Deivian Care Services, based in Melbourne, has been a NDIS registered and Aged Care service provider since 2018. Our vision is to make a difference in our partners' lives by focusing on meeting their needs and care goals, as well as helping them feel supported, and maximizing their independence. As a deeply grounded NDIS and Aged Care provider, we require...

  • Community Care Worker

    2 weeks ago

    Richmond, Australia North Richmond Community Health Full time

    At North Richmond Community Health (NRCH) we are proud to deliver courageous health and community services that collaboratively address health inequity. _We nurture a workforce that is passionate and diverse, with shared values and a strong commitment to making positive health impacts within the heart of North Richmond. _With access to a variety of flexible...

  • Support Worker

    3 weeks ago

    Richmond, Australia Omni-Care Full time

    If you are looking for your next opportunity as a Community Support Worker, you have found the perfect role. **Our support workers are our most valued employees!** We have openings for you to join our team, in **Richmond** and surrounding areas, including Hawthorn, Kew, Collingwood and Melbourne. **Casual** from **10 - 20 hours** per week. Must be...

  • Aged Care

    2 weeks ago

    Richmond, Australia Raffles Services Group Pty Ltd Full time

    **Southern Support Family is focused on delivering home care, home maintenance and allied health services.** **We also cater for many clients with diverse needs such as the home care package recipients, NDIS participates and those who are culturally & linguistically diverse and those in care facilities.** We are currently seeking Personal Care Assistants...

  • Aged Care

    2 weeks ago

    Richmond, Australia Raffles Services Group Pty Ltd Full time

    **Southern Support Family is focused on delivering home care, home maintenance and allied health services.** **We also cater for many clients with diverse needs such as the home care package recipients, NDIS participates and those who are culturally & linguistically diverse and those in care facilities.** We are currently seeking Personal Care Assistants...

  • Aged Care Support Worker

    2 weeks ago

    Richmond, Australia Access Health and Community Full time

    Aged Care Support Worker Grade 2, Casual - Not-for-profit health organisation, flexible working arrangements - Collaborative, supportive and highly skilled team **About Access Health and Community** We are a not for profit community health organisation, with a proud 150-year history of supporting communities within Melbourne. With caring at our centre, our...

  • Home Care Assistant NSW

    7 days ago

    Richmond, Australia Kirinari Community Services Part time

    This part-time domestic assistant role involves providing support to customers with personal care needs.About the Job:We are seeking an individual who is comfortable assisting customers with tasks such as showering and toileting.Responsibilities:Assist customers with personal care requirementsProvide support with daily living activitiesWork flexibly to meet...

  • Support Worker

    2 weeks ago

    Richmond, Australia MeToU Care Full time

    **MeToU Care** is one of the excellent Home Care Service providers in NSW. Due to organisational growth, we seek to expand our team of aged care and disability professionals. **Location：Richmond and surrounding suburbs** **Your duties differ between clients, and can include**: - Personal care - Domestic Assistance - light housekeeping - Meal preparation...