Technical Handset Support Associate

2 weeks ago


Brisbane, Queensland, Australia beBeeCustomerSupport Full time $60,000 - $90,000
Job Title:

We are seeking an experienced professional to join our team as a Customer Service Attendant & IT Specialist. As a dedicated expert in the field, you will play a crucial role in assisting and updating Android phones, ensuring seamless operations and customer satisfaction.

The Job Description:
  • You will be responsible for enrolling mobile devices into MDM solution (e.g. Intune / Knox) and update and maintain Android phones on various projects
  • Utilize your knowledge of device handsets, with a focus on Android systems
Key Requirements:
  1. Proven experience in retail telecommunication stores is advantageous
  2. Strong understanding of Android devices and their operating systems
  3. Ability to handle various onsite technical challenges and troubleshoot effectively
  4. Possess a valid driver's license and own vehicle for travel between different sites across Brisbane Metro and potentially regional areas
  5. Reliable, confident and a self-starter who is able to work independently
  6. Excellent communication skills
  7. Strong friendly customer service personality
To Be Successful:
  1. Able to travel between sites
  2. Availability to work Monday to Friday - Project Based weekly roster
  3. Open Australian Drivers License and own transport
  4. Willing to Obtain or Provide Police Check Clearance
  5. Full Covid Vax (double or triple only)
  6. Full working rights in Australia
  7. 2x work-related references


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