
Technology Support Specialist
2 weeks ago
We are seeking a highly skilled professional to join our team as a Technology Support Specialist.
The ideal candidate will possess excellent communication skills, with the ability to clarify priorities and resolve technical issues in a Windows environment.
Key Responsibilities:- Provide high-quality technical support via phone, email, and in-person.
- Act as the first point of contact for employee enquiries and problems relating to technology.
- Manage daily operations of audio-visual services and video conferencing.
- Support internal and external clients with administrative and procedural responsibilities.
- Perform AV troubleshooting and setup for client meetings.
- Exceptional communication skills.
- Experience in an audio-visual environment.
- Knowledge of managing mobile devices via MDM solutions.
- Active Directory skills.
- Understanding of network topology.
- Configuring and maintaining VOIP softphones and telephone handsets.
This is an exciting opportunity to work in a dynamic environment and make a real difference in providing exceptional customer service.
What We Offer:We offer a competitive salary and benefits package, as well as opportunities for career growth and development.
How To Apply:If you are a motivated and talented individual who is passionate about providing exceptional customer service, please submit your application.
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