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Application Analyst

2 months ago

Melbourne, Victoria, Australia Infosys Limited Full time
About the Role

We are seeking an experienced Application Analyst to join our team at Infosys Limited. As an Application Analyst, you will play a critical role in managing the critical business requirements of our clients.

Key Responsibilities
  • Work closely with support teams and business stakeholders to troubleshoot issues and analyze tickets.
  • Pick up end-to-end functional and technical flow of applications.
  • Develop and maintain comprehensive user stories and acceptance criteria for both functional and non-functional requirements.
  • Lead workshops for clients to define functional and non-functional requirements.
  • Responsible for Agile processes and improvement within the team.
  • Prioritize removal of impediments and coach the team to resolve them.
  • Run multiple parallel projects and drive forward delivery of high-quality work on-time and on budget.
  • Maintain the focus on customer value and outcomes and maximize flow.
  • Lead the team to achieve continuous delivery and to build quality in supported platforms/systems.
  • Develop, monitor and communicate team reporting and metrics.
  • Coach the team on agile principles and practices to grow agile maturity.
  • Plan development, planning and delivery of a portfolio of work for the team.
  • Ensure the team remains focused on priorities and aligned to strategy and roadmaps, and that backlog and release plans are maintained.
  • Liaise with other teams to ensure dependencies between teams are understood and managed.
  • Prior experience in customer communication management, document management solutions. Knowledge of Insurance/Claims is a must.
  • Work closely with project owner in backlog management and continuous delivery of features.
  • Initiate and support Agile development of scrum multi-function teams.
  • Use JIRA for end-to-end project and team management process and guide the team to use JIRA for various activities.
  • Requirements gathering and analysis using Agile techniques.
  • Work closely with User Experience specialists, developers and testers to provide clarification when required.
  • Write acceptance criteria in collaboration with the testing team.
  • Actively participate in Agile processes including planning and estimation.
  • Create formal user stories based on functional and non-functional requirements.
  • Knowledge on associated frameworks and tools.
  • Project Management experience is an added advantage.
  • Tertiary Qualification in IT / Computer Science / related discipline.
Requirements
  • Excellent written and verbal communication skills.
  • Strong attention to detail and outstanding analytical and problem-solving skills.
  • Team Management.
  • Iteration Management.
About Infosys Limited

Infosys Limited is a global leader in next-generation digital services and consulting. We enable clients in 56+ countries to navigate their digital transformation. With over four decades of experience in managing the systems and workings of global enterprises, we expertly steer our clients through their digital journey. We do it by enabling the enterprise with an AI-powered core that helps prioritize the execution of change. We also empower the business with agile digital at scale to deliver unprecedented levels of performance and customer delight. Our always-on learning agenda drives their continuous improvement through building and transferring digital skills, expertise, and ideas from our innovation ecosystem.