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Retail Leader

1 month ago

Sydney, New South Wales, Australia Sephora Full time
Company Overview

Sephora is a leading global beauty retailer, committed to expanding the way the world sees beauty by empowering individuals to discover and express their unique style.


Salary and Benefits

As a Floor Manager at Sephora, you can expect a competitive salary of up to $29.04 per hour, plus superannuation and commission, with opportunities for bonuses and career growth.

In addition to your salary, you'll enjoy a range of benefits, including:

  • Gifted products and store discounts of up to 45% off
  • Paid parental leave, birthday leave, and personal leave
  • Health and well-being initiatives, including 24/7 mental health support and life insurance
  • Discounted gym memberships and opportunities for professional development

Job Description

We're seeking an experienced retail leader to join our team as a Floor Manager in our Warringah Mall store. As a key member of our management team, you'll be responsible for leading the sales floor, driving sales performance, and delivering exceptional customer experiences.

Your key responsibilities will include:

  • Leading by example, embodying Sephora's DNA and showcasing our prestige beauty experience to customers
  • Driving a selling culture, exceeding KPIs, and consistently raising the performance and capability of your team through coaching and development
  • Utilizing reporting data to inform operational decisions and work closely with the Store Manager, Assistant Store Manager, and Senior Beauty Advisors
  • Facilitating open communication, providing effective feedback, and maintaining positive relationships with your team and management

Required Skills and Qualifications

To succeed in this role, you'll need:

  • Previous retail management experience, preferably in a fast-paced environment
  • Proficiency in Microsoft Office Suite and ability to interpret and input data for daily reporting
  • A hands-on leadership style, with a passion for motivating, coaching, and developing your team
  • Excellent customer service skills and ability to maintain a strong, positive culture

About Us

Sephora is part of the LVMH group, the world's largest luxury goods conglomerate. We have over 30 stores across Australia and New Zealand, with a growing online platform and plans for continued expansion.

We're proud to be an equal opportunity employer, committed to creating an inclusive and diverse work environment that values and celebrates individuality.