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Administrative Support Specialist
2 months ago
About the Role:
We are seeking an experienced Administrative Support Specialist to join our team at Public Sector People. As an Administration Officer (AO3), you will play a vital role in providing housing assistance and homelessness support services to Queenslanders in need.
This is a strong call centre position that requires excellent communication and administrative skills.
Key Responsibilities:
- Administrative Support: Provide comprehensive administrative support to the Housing Service Centre, including developing and maintaining administrative procedures and systems.
- Information Systems Management: Implement and administer departmental information systems related to finance, human resource management, correspondence, records management, and plant and equipment.
- Human Resources Assistance: Undertake administrative functions associated with personnel matters, providing accurate human resource information as required.
- Software Utilization: Utilize a range of software packages and databases to maintain and improve administration processes.
- Event Coordination: Organize and coordinate functions, meetings, and training activities, including planning itineraries, venues, catering, travel bookings, and accommodation.
- Stakeholder Liaison: Maintain effective relationships with team members, internal and external customers, and other stakeholders.
- Continuous Improvement: Actively contribute to the continuous improvement of administrative support services, delivering timely and quality service.
- Workplace Safety: Support and maintain a workplace safety culture by ensuring adherence to Workplace Health and Safety policies and practices.
What We Are Looking For:
- Ability to consider wider organizational objectives when making decisions and executing work.
- Strong skills in managing priorities, meeting deadlines, and delivering consistent quality service.
- Excellent written and verbal communication skills, with the ability to collaborate effectively in a team environment.
- Strong administrative support skills, with the ability to provide accurate and timely information.
- Ability to act professionally at all times, adhering to public service values and taking responsibility for accurate completion of work.
We are committed to providing essential support to Queenslanders in need. If you are a motivated and experienced administrative professional, we encourage you to apply for this exciting opportunity.