Current jobs related to Group Reservations Coordinator - Sydney, New South Wales - Accor


  • Sydney, New South Wales, Australia Accor Full time

    Group Reservations Executive Job DescriptionAccomplish Excellence in Group ReservationsSofitel Sydney Wentworth, a renowned luxury hotel, seeks a skilled Group Reservations Executive to join our team. As a key member of our reservations department, you will be responsible for managing group bookings, ensuring seamless guest experiences, and driving revenue...


  • Sydney, New South Wales, Australia Accor Full time

    Embracing the spirit of luxury and excellence at Sofitel Sydney Wentworth, we invite you to embark on a journey of unparalleled hospitality as our Group Reservations Executive.Key Responsibilities:Manage group reservations, ensuring seamless inventory control and optimizing revenue opportunities.Handle group enquiries and bookings, providing exceptional...


  • Sydney, New South Wales, Australia Stamford Hotels & Resorts Full time

    At Stamford Hotels & Resorts, we are seeking a highly skilled Group Reservations Coordinator Specialist to join our team in Sydney. This is an exceptional opportunity for a talented individual to promote and sell hotel services and facilities, manage reservations, and provide exceptional customer service in a fast-paced environment.About the Role:We are...


  • Sydney, New South Wales, Australia Marriott Full time

    Unlock Your Potential as a Groups Reservations ManagerWe invite you to be part of our dynamic Sales & Group Reservations team at Sheraton Grand Sydney Hyde Park, one of Australia's premier meetings and events hotels.About the Role:This pivotal leadership position requires a seasoned professional with experience in group reservations, sales, and event...


  • Sydney, New South Wales, Australia Marriott Full time

    Drive Revenue Growth and Exceptional Guest ExperiencesAs a key member of our Sales and Group Reservations team, you will be responsible for leading a small team to drive revenue growth, accuracy, and exceptional guest experiences at Sheraton Grand Sydney Hyde Park.We are seeking a Group Reservations Manager with experience and a client-facing mindset to lead...


  • Sydney, New South Wales, Australia Merivale Full time

    The RoleWe are seeking a skilled Reservations Coordinator to join our Merivale Reservations Team and contribute to the success of our hospitality operations.As a key member of our team, you will be responsible for:Managing reservations for special events and ensuring seamless customer experiencesBuilding strong relationships with our venue managers and...


  • Sydney, New South Wales, Australia Accor Full time

    We are seeking a talented Assistant Reservations Manager to join our team at Sofitel Sydney Wentworth, an iconic 5-star hotel in the heart of Sydney.This is an exciting opportunity to be part of a dynamic and fast-paced environment, where you will be responsible for:Directing and guiding the FIT Reservations Sales Agents on their core dutiesAssisting the...


  • Sydney, New South Wales, Australia Rydges Full time

    About Rydges Resort Hunter ValleyLocated in the heart of Australia's wine country, Rydges Resort Hunter Valley offers an exceptional workplace experience. Our resort features a range of amazing facilities, including a ferris wheel, brewery, waterpark, and 18-hole golf course.We are seeking a Group Sales Coordinator to join our team, reporting directly into...


  • Sydney, New South Wales, Australia Novotel Full time

    Job OverviewNovotel Darling Square is seeking a skilled Reservations Agent to provide exceptional customer service and handle reservations for our guests.


  • Sydney, New South Wales, Australia Rydges Full time

    About Rydges Resort Hunter ValleyLocated in the heart of wine country, our resort offers an unforgettable experience for those who join our team.We're a leading hospitality company with a strong presence in Australia and New Zealand, offering quality city, suburban, and resort-style hotels in key destinations across both countries.About the RoleThis is a...


  • Sydney, New South Wales, Australia Voyages Indigenous Tourism Australia Full time

    Role OverviewVoyages Indigenous Tourism Australia is a leading provider of experience-based holidays in spectacular wilderness locations. Our company offers a unique opportunity for customers to immerse themselves in the natural beauty of Australia.SalaryWe offer a competitive salary package, with an estimated annual salary of $60,000-$80,000 AUD depending...


  • Sydney, New South Wales, Australia Merivale Full time

    About MerivaleMerivale is a leading hospitality group in Sydney, operating a portfolio of iconic bars, restaurants, and nightspots. This exciting opportunity will see you join the Reservations Team and be part of an ever-changing world of hospitality.


  • Sydney, New South Wales, Australia Accor Full time

    We are seeking a skilled Assistant Reservations Manager to join our team at Sofitel Sydney Wentworth. As a key member of our reservations team, you will be responsible for guiding and training our FIT Reservations Sales Agents on their core duties.Key responsibilities include:Directing and guiding FIT Reservations Sales Agents on their core dutiesAssisting...

  • Reservations Liaison

    4 weeks ago


    Sydney, New South Wales, Australia Merivale Full time

    The RoleWe are seeking a highly skilled and organized Reservations Coordinator to join the Merivale Reservations Team and contribute to the success of our iconic venues in Sydney.As a key member of our team, you will be responsible for:answering a high volume of phone and email inquiries and resolving customer service questionsmanaging reservations for...


  • Sydney, New South Wales, Australia Accor Full time

    Embark on a journey of excellence with Sofitel Sydney WentworthSofitel Sydney Wentworth offers an unforgettable luxury escape, where guests discover the perfect blend of French zest and luxury.We are currently undergoing a transformation to enhance our hotel facilities and deliver outstanding service to our guests. Our goal is to provide an all-encompassing...


  • Sydney, New South Wales, Australia Novotel Full time

    Job SummaryWe are seeking a skilled Reservations Agent to join our team at Novotel Darling Square. As a key member of our reservations team, you will play a vital role in providing exceptional customer service and ensuring seamless booking experiences for our guests.


  • Sydney, New South Wales, Australia Rydges Full time

    About Rydges Resort Hunter ValleyLocated in the picturesque Lovedale region of New South Wales, Rydges Resort Hunter Valley offers a unique blend of natural beauty and luxurious amenities. Our resort is surrounded by lush vineyards and scenic landscapes, providing an unforgettable workplace experience.About the RoleAs a Group Sales Executive at Rydges Resort...


  • Sydney, New South Wales, Australia Accor Full time

    Unparalleled Hospitality OpportunitiesSofitel Sydney Wentworth is seeking a talented and experienced individual to join our team as a Group Reservations Executive.This exciting role involves managing group reservations, handling enquiries, and providing exceptional customer service. As a key member of our reservations team, you will be responsible for...


  • Sydney, New South Wales, Australia Accor Full time

    About Sofitel Sydney WentworthSofitel Sydney Wentworth is a luxurious 5-star hotel in the heart of Sydney, offering an unforgettable escape for guests. With its French flair and sophisticated atmosphere, this iconic hotel provides a unique blend of luxury and excellence.Salary InformationWe are offering a competitive salary for our Assistant Reservations...


  • Sydney, New South Wales, Australia Rydges Full time

    About RydgesRydges is a leading Australian & New Zealand owned and operated hotel chain with over 30 years of experience in providing genuine local hospitality. Our commitment to quality essentials and 'too easy' service has made us a favorite among travelers.Rydges Resort Hunter Valley is our flagship resort located in the beautiful Lovedale region of New...

Group Reservations Coordinator

1 month ago


Sydney, New South Wales, Australia Accor Full time

Accor is seeking a highly skilled Group Reservations Executive to join our team at Sofitel Sydney Wentworth. As a key member of our reservations team, you will be responsible for managing group bookings, ensuring seamless execution of events, and providing exceptional customer service.

Key Responsibilities:
  • Manage group bookings, including inventory, payment, and group setup.
  • Handle enquiries for group bookings via email or phone, providing timely and accurate responses.
  • Ensure prompt input of reservations and data for the next 3-month period for all group enquiries & bookings.
  • Manage Hotel inventory in relation to group reservations and monitor potential wash of business.
  • Produce reports and statistics as requested by the Reservations Manager, including Group Wash and Business Turndown reports.
  • Manage Group payments, cancellations, rooming lists, and terms and conditions.
  • Maintain a precise filing system for all Group reservations and correspondence.
  • Perform all reservations duties, including making and entering reservations.
  • Handle guest complaints and enquiries in an efficient and professional manner.
  • Ensure a clear line of communication with other departments for special requests or other reservation-related matters.
  • Ensure VIP and complimentary room night procedures are adhered to.
  • Ensure Accor brand and company standards are implemented and updated.
  • Promote and maintain good public relations with PCO's, travel agents, airline companies, and commercial organizations.
Requirements:
  • Attention to detail and ability to work in a fast-paced environment.
  • Proven experience in a similar role within the hospitality industry.
  • Knowledge of Opera Cloud PMS is desirable.
What We Offer:
  • Collaborative and supportive environment.
  • Industry benefits from Day 1, including exclusive discounts on accommodation, dining, bars, and more in over 100 countries with Accor Hotels and our partners.
  • Progressive leave policies, including 10 weeks parental leave.
  • Complimentary dry cleaning and discounted city parking.
  • Reasonable adjustments to support you, including inclusive company policies.
  • Opportunities for development and growth within the company.