Group Sales Coordinator

3 days ago


Sydney, New South Wales, Australia Rydges Full time

About Rydges Resort Hunter Valley

Located in the heart of Australia's wine country, Rydges Resort Hunter Valley offers an exceptional workplace experience. Our resort features a range of amazing facilities, including a ferris wheel, brewery, waterpark, and 18-hole golf course.

We are seeking a Group Sales Coordinator to join our team, reporting directly into the Reservations & Yield Manager. As a key member of our Hospitality & Tourism operations, you will play a crucial role in coordinating and processing group reservations across our resort's accommodation, dining, and event facilities.

Key Responsibilities:

  • Coordinate and process group reservations, ensuring seamless service delivery for our guests.
  • Liaise with group organisers to understand their requirements and provide tailored solutions.
  • Maintain accurate records and reports of group bookings and availability.
  • Assist with the preparation of group arrival and departure information.
  • Provide exceptional customer service to group organisers and guests.

Benefits & Perks:

At Rydges, we offer a range of benefits and perks to support your career growth and well-being. These include:

  • Incredible team member discounts from day one.
  • 50% off stays at EVT hotels, including Rydges, LyLo, QT, Atura, and more.
  • $2 movie tickets, plus Moonlight, Gold Class, Candy Bar discounts, and more.
  • Australia and NZ's largest and most diverse experiences company.

Skills & Experience:

To be successful in this role, you will require:

  • Previous experience in a group reservations or hospitality customer service role.
  • Strong communication and interpersonal skills to liaise effectively with group organisers.
  • Excellent attention to detail and organisational abilities.
  • Ability to work well under pressure and meet deadlines.
  • Proficient in using reservations and booking management systems such as Opera (preferred).

The estimated salary for this role is $60,000 - $80,000 per annum, depending on experience.



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