Group Sales Coordinator
3 days ago
About Rydges Resort Hunter Valley
Located in the heart of Australia's wine country, Rydges Resort Hunter Valley offers an exceptional workplace experience. Our resort features a range of amazing facilities, including a ferris wheel, brewery, waterpark, and 18-hole golf course.
We are seeking a Group Sales Coordinator to join our team, reporting directly into the Reservations & Yield Manager. As a key member of our Hospitality & Tourism operations, you will play a crucial role in coordinating and processing group reservations across our resort's accommodation, dining, and event facilities.
Key Responsibilities:
- Coordinate and process group reservations, ensuring seamless service delivery for our guests.
- Liaise with group organisers to understand their requirements and provide tailored solutions.
- Maintain accurate records and reports of group bookings and availability.
- Assist with the preparation of group arrival and departure information.
- Provide exceptional customer service to group organisers and guests.
Benefits & Perks:
At Rydges, we offer a range of benefits and perks to support your career growth and well-being. These include:
- Incredible team member discounts from day one.
- 50% off stays at EVT hotels, including Rydges, LyLo, QT, Atura, and more.
- $2 movie tickets, plus Moonlight, Gold Class, Candy Bar discounts, and more.
- Australia and NZ's largest and most diverse experiences company.
Skills & Experience:
To be successful in this role, you will require:
- Previous experience in a group reservations or hospitality customer service role.
- Strong communication and interpersonal skills to liaise effectively with group organisers.
- Excellent attention to detail and organisational abilities.
- Ability to work well under pressure and meet deadlines.
- Proficient in using reservations and booking management systems such as Opera (preferred).
The estimated salary for this role is $60,000 - $80,000 per annum, depending on experience.
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