Experience Hospitality Professional

4 days ago


Sydney, New South Wales, Australia Rydges Full time
About Rydges Resort Hunter Valley

Located in the picturesque Lovedale region of New South Wales, Rydges Resort Hunter Valley offers a unique blend of natural beauty and luxurious amenities. Our resort is surrounded by lush vineyards and scenic landscapes, providing an unforgettable workplace experience.

About the Role

As a Group Sales Executive at Rydges Resort Hunter Valley, you will be responsible for delivering exceptional customer service and managing group bookings for our prestigious resort. This is a full-time role that will see you play a key part in the hospitality operations of our business.

Key Responsibilities
  • Coordinate and process group reservations across our resort's accommodation, dining, and event facilities
  • Liaise with group organisers to understand their requirements and provide tailored solutions
  • Maintain accurate records and reports of group bookings and availability
  • Assist with the preparation of group arrival and departure information
  • Provide exceptional customer service to group organisers and guests
Benefits and Perks

At Rydges, we offer a range of benefits and perks to support our team members' career growth and well-being.

  • Incredible team member discounts from your first day on-the-job
  • 50% off stays at EVT hotels - Rydges, LyLo, QT, Atura, and more
  • $2 movie tickets, plus Moonlight, Gold Class, Candy Bar discounts and more
  • Australia and NZ's largest and most diverse experiences company
Requirements

To succeed in this role, you will need:

  • Previous experience in a group reservations or hospitality customer service role
  • Strong communication and interpersonal skills to liaise effectively with group organisers
  • Excellent attention to detail and organisational abilities
  • Ability to work well under pressure and meet deadlines
  • Proficient in using reservations and booking management systems such as Opera (preferred)
Estimated Salary Range

The estimated salary range for this role is $60,000 - $80,000 per annum, depending on experience and qualifications.



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