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Head of Revenue Operations

2 months ago

Sydney, New South Wales, Australia Humanforce Full time
About the Role

We are seeking a seasoned Revenue Operations leader to join our team at Humanforce. As the Head of Revenue Operations, you will play a critical role in driving revenue growth, improving operational efficiency, and enabling our customer-facing and revenue-generating teams to excel.

Reporting to our Chief Financial Officer, you will be responsible for leading the overall direction and strategy for our sales, marketing, and customer-facing teams. You will align processes to meet and exceed key performance indicators (KPIs), lead people and teams to collaborate and do their best work, and inspire, lead, and enable the GTM team and revenue operations team to meet their goals.

You will also improve our overall GTM operational efficiency by simplifying processes, reducing friction and rework, removing silos across functions, and improving interlocks across our teams. Additionally, you will deliver and execute strategic projects, serve as the primary integrator for how we approach M&A and new markets, and drive operational excellence, strategic analysis, and forecasting.

Key Responsibilities
  • Lead the overall direction and strategy for the Humanforce sales, marketing, and customer-facing teams
  • Improve GTM operational efficiency by simplifying processes and removing silos
  • Deliver and execute strategic projects, including M&A and new market integration
  • Drive operational excellence, strategic analysis, and forecasting
  • Inspire, lead, and enable the GTM team and revenue operations team to meet their goals
Requirements
  • Experience operating in a revenue operations leadership role within headquarters, for a SaaS or technology company
  • Strong background in strategy and operations
  • Strong analytical skills with a data-driven approach to problem-solving and decision-making
  • Exceptional strategic thinking combined with meticulous attention to detail
  • Proven ability to influence cross-functional teams and build strong collaborative relationships
About Humanforce

We are a fast-growing tech company passionate about making work easier and life better for frontline and flexible workforces. We provide a market-leading, best-in-one human capital management (HCM) suite for frontline and flexible workforces - without compromise. Our employee-centered, intelligent, and compliant HCM suite is highly integrated and composable, and consists of Workforce Management (WFM), HR, Payroll, and Wellbeing.

We have built strong foundations since our founding in 2002 and help over 2300 customers and almost 1 million employees under management in 30+ countries, across a wide range of industries. Today, we have offices across Australia, New Zealand, the United Kingdom, North America, and the Philippines.

Our Values
  • We are bold
  • We are all in
  • We are customer-obsessed
  • We do what we say
  • We are good humans
Our Approach to Flexibility

We are passionate about people making their own decisions about where and when they work. Our aim is to facilitate hybrid working (mix of in the office and from home) where possible to support our people to be effective, empowered, and productive to achieve both their career and personal goals.

Benefits
  • A flexible working environment
  • The opportunity to be part of a fast-growing tech company
  • A focus on development with access to Go1 learning
  • Paid parental leave and Quarterly Wellbeing Days
  • Employee talent referral scheme (know great people, be rewarded)
  • A fun and friendly culture working with passionate and talented people
  • A work environment where you can genuinely improve the world of work