Empowering Performance through Coaching
5 days ago
As a Customer Service Coach, you'll be responsible for empowering our customer-facing colleagues to deliver exceptional service. We're looking for a collaborative and passionate individual who is committed to driving business performance.
A successful candidate will have strong communication skills, a customer-first mindset, and the ability to influence senior stakeholders. If you're a strategic thinker with a passion for coaching and development, we'd love to hear from you.
Our goal is to create a culture that values continuous learning, curiosity, and collaboration. As a key member of our team, you'll play a crucial role in shaping this vision and helping us become Australia's favourite digital bank.
Key responsibilities:
- Use coaching expertise to uplift capability and drive exceptional customer outcomes
- Partner with leaders and team members to embed best-practice coaching and training
- Deliver impactful coaching and training – both virtually and in person
Benefits include flexible work arrangements, unique career opportunities, and a workplace where everyone feels valued and empowered. Colleagues are encouraged to take ownership of their work and contribute to our company's mission.
At [Company], we believe that everyone has the potential to grow and develop. Our people foster a culture of bold ideas, curiosity, and desire for change. We're on a mission to make banking seriously uncomplicated, and we need talented individuals like you to help us achieve this goal.
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