ICT Service Delivery Expert

1 week ago


Canberra, ACT, Australia beBeeTransition Full time $130,000 - $170,000
Job Title: ICT Service Transition LeadWe are seeking an experienced ICT Service Transition Lead to lead the transition of ICT services from an internal model to a shared services arrangement.This role is critical to ensuring a smooth, secure, and value-driven transition, while also providing technical and managerial support to our in-house ICT team.Key Responsibilities:
  • Develop a comprehensive ICT strategy aligned with organizational goals.
  • Lead the transition of ICT services to a shared services provider, ensuring continuity, value for money, and fit-for-purpose outcomes.
  • Provide strategic and technical advice to stakeholders.
  • Collaborate with business leaders to understand and deliver on technology needs.
  • Build and maintain strong relationships across internal and external teams.
  • Manage contracts, service agreements, and vendor relationships.
  • Communicate effectively with both technical and non-technical audiences.
  • Ensure IT systems and data security, and implement risk mitigation strategies.
  • Oversee day-to-day ICT operations, including staff, resources, and budgets.
Required Skills and Qualifications:
  • Demonstrated experience in ICT service transition and management.
  • Strong technical skills, including cloud computing and cybersecurity.
  • Excellent communication and project management skills.
  • A bachelor's degree in computer science or a related field.
Benefits:

This role offers the opportunity to work with a dynamic team and contribute to the success of our organization. We offer a competitive salary and benefits package, as well as opportunities for professional growth and development.

Others:

Please submit your resume and cover letter to apply for this position. We thank all applicants for their interest; however, only those selected for an interview will be contacted.



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