
Medical Bookings Coordinator
2 weeks ago
Job Opportunity
We are seeking an experienced Medical Bookings Coordinator to join our team. As a valued member of our team, you will play a critical role in supporting patients and referrers with warmth and professionalism.
Key Responsibilities:
- Be the first point of contact for patients and referrers, providing accurate and clear information about appointments and services.
- Accurately book and manage appointments to ensure patients receive the right care at the right time.
- Maintain accurate and up-to-date patient records to keep operations running smoothly.
Requirements:
- Solid experience in busy, phone-based service environments (contact centre, medical bookings, customer hub).
- Knowledge of medical or radiology bookings (highly regarded).
- Strong communication skills with the ability to build rapport quickly.
- Attention to detail and the ability to manage multiple systems at once.
- A calm and caring manner, even under pressure.
- Current Working with Children Check and National Police Clearance (or willingness to obtain).
What's Waiting For You:
- A competitive package that matches your skills.
- Flexible working hours and time-in-lieu to achieve a healthy work-life balance.
- A collaborative, hardworking team that supports each other.
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