Profit Protection Manager ANZ
15 hours ago
JD Group is a leading global sports fashion retailer with a presence in over 3,400 stores worldwide. Founded in 1981 in Greater Manchester, UK, the company has achieved remarkable growth through rapid global expansion.
The RoleWe are seeking a highly skilled and experienced Profit Protection Manager to join our team in Australia & New Zealand. As a key member of our Profit Protection team, you will play a crucial role in developing and driving the Profit Protection strategy across the region, aligning with global objectives to reduce shrinkage from theft, errors, and external threats.
Key Responsibilities- Support the business in achieving Shrink targets, as agreed in the Business strategy
- Monitor and manage shrinkage in the distribution centre, ensuring oversight of all security measures to prevent loss
- Prioritise incoming security information for the Territory Profit Protection Managers and Retail Team, ensuring deadlines are met
- Assist in developing the strategic Profit Protection plan, aligning with global best practices for JD Sports
- Ensure the Profit Protection Team's actions align with overall company strategy
- Identify and implement initiatives to significantly reduce risk and cost
- Effectively communicate with Support Office and store teams to maintain company standards and ensure consistency across the territory
- Implement processes that facilitate change while addressing resistance
- Maintain all security systems, including EAS, CCTV, and Merchandise Protection
- Work collaboratively with Retail, HR, and other departments to achieve company targets
- Attend and oversee serious security incidents, stock losses, and investigations to successful conclusions
- Provide timely information and statistics to the Associate Group Profit Protection Director
- Stay up to date on employment and criminal law changes, communicating updates to Territory Profit Protection Managers
- Maintain strong relationships with external agencies (e.g. police, local authorities, mall partnerships) to ensure proper service for stores
- Represent the company at external and internal meetings to achieve objectives
- Complete ad-hoc tasks as directed by the CFO and Associate Profit Protection Director
- Develop business cases that receive approval, secure financial and technical resources, and gain management support to enforce changes
- Lead with a results-oriented approach, showcasing strong influencing skills while navigating a fast-paced environment and managing multiple responsibilities
- Conduct thorough investigations into theft, fraud, and breaches of policies both internally and externally
- Support HR and State Management with statement-taking and interviewing, working within Employment Relations boundaries
- Coach and develop the Profit Protection Team on the investigation process
- Ensure stock inventory investigations meet required standards and drive improvements
- Continuously seek opportunities to reduce operating costs and enhance efficiency and productivity
- Assist in identifying, testing, and executing new system solutions for Profit Protection
- Implement procedures to ensure efficient use of company resources
- Ensure all Profit Protection system solutions are fully functional and delivering the intended return on investment
- Monitor and evaluate the effectiveness of security operations, making recommendations for improvements
- Conduct regular reviews with Profit Protection Managers
- Provide guidance and support to the Profit Protection Managers in meeting Group Loss Targets
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Sydney, New South Wales, Australia JD Group Full timeAbout JD GroupJD Group is a leading global sports fashion retailer with a presence in over 3,400 stores worldwide. Founded in 1981 in Greater Manchester, UK, the company has achieved remarkable growth through rapid global expansion.The RoleWe are seeking a highly skilled and experienced Profit Protection Manager to join our team in Australia & New Zealand....
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