Senior Claims Manager
3 days ago
About the Role:
EFinancialCareers Ltd. is a leading provider of financial services and solutions. We are seeking a highly skilled and experienced Senior Claims Manager to join our team in Melbourne.
Job Summary:
The Senior Claims Manager will be responsible for proactively and effectively managing end-to-end workers compensation claims, including disability management aspects within the legislation or policy in a Self-Insured environment.
Key Responsibilities:
- Prepare and implement strategies regularly within timeframes to achieve the optimum outcome and minimisation of claim costs.
- Liaise with all internal and external stakeholders regularly to progress strategies and actions.
- Assess aspects of liability and recovery relevant to the legislation or policies while undertaking ongoing reviews in relation to entitlements and payments.
- Proactively manage rehabilitation providers and approval of rehabilitation plans/wellness plans in accordance with self-insurance guidelines.
- Conduct health promotion activities to enhance the customers wellbeing and empower them to participate in their own treatment and recovery.
Requirements:
- Demonstrated experience in worker's compensation claims management.
- An empathetic, resilient, and motivational approach to provide customer centric support.
- A driven professional with highly developed written and verbal communication skills.
- Careful consideration to detail with a high concern for accuracy.
- Strong stakeholder engagement and management.
About Us:
EFinancialCareers Ltd. is an equal opportunity employer and is committed to maintaining a workplace where everyone feels valued and respected. We offer a range of benefits, including a vibrant and collaborative team culture, flexibility to work from home, a corporate wellbeing program, and access to discounts at over 350 retailers.
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