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Senior Case Manager
2 months ago
We are seeking a highly skilled and compassionate Senior Case Manager to join our team at Custom Home Audio Video Integration. As a Senior Case Manager, you will play a critical role in supporting injured workers through the workers' compensation claims process.
Key Responsibilities- Manage and process claims for injured workers, ensuring timely and accurate reimbursement of medical expenses.
- Review and approve requests for medical treatment, ensuring compliance with company policies and procedures.
- Collaborate with internal and external stakeholders, including injured workers, employers, and healthcare providers, to facilitate a smooth claims process.
- Utilize claims management systems and databases to record and review claims information, ensuring accuracy and confidentiality.
- Participate in case conferences and implement strategies for effective cost management on claims.
- Previous experience in a customer service-based role, preferably in employment services, rehabilitation, mental health, social work, or health and safety.
- Tertiary study in a relevant field, such as psychology or social work.
- Strong communication and interpersonal skills, with the ability to work in a dynamic and fast-paced environment.
- Exceptional time management and organizational skills, with the ability to prioritize tasks and meet deadlines.
- A comprehensive training program to support your success in the role.
- A competitive remuneration package and flexible work arrangements, including the option to work from home.
- A collaborative and supportive work environment, with opportunities for ongoing education and development.
- A commitment to your wellbeing, through our peer support program, corporate health insurance discounts, and wellness initiatives.
