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Senior Liability Claims Manager

2 months ago


Melbourne, Victoria, Australia Ensure Recruitment Full time
About the Role

We are seeking a highly skilled Senior Liability Claims Leader to join our team at Ensure Recruitment. As a Senior Liability Claims Leader, you will be responsible for managing liability claims, working with technical and complex claims, and supporting team members in their development.

Key Responsibilities:

  • Manage liability claims from inception to resolution, ensuring effective claims management strategies are followed.
  • Work with technical and complex claims, some of which may be litigated, and develop strategies to resolve disputes and escalations.
  • Support team members in their development, guiding them through the claims process and providing guidance on claims strategy.
  • Liaise with various stakeholders, including insureds, brokers, underwriters, and claimants, to ensure effective communication and resolution.
  • Manage providers, such as loss adjusters and legal experts, to ensure timely and effective resolution of claims.
  • Review and authorize claims payments for team members, ensuring compliance with company policies and procedures.
  • Set loss reserves, ensuring accurate and timely reporting.

Requirements

To be successful in this role, you will need:

  • Solid claims management experience, preferably in complex personal injury and property liability.
  • Experience in managing technical, litigated liability claims.
  • A law degree is highly regarded for this role.
  • Strong communication, negotiation, and problem-solving skills.
  • Experience in supporting others with complex claims, guiding them through the process and claims strategy.
  • A calm approach, being able to work under pressure, making informed decisions.

What We Offer

In return for your expertise, we offer:

  • A competitive salary and benefits package.
  • Ongoing career opportunities within our global organization.
  • A highly supportive environment.
  • Hybrid working arrangements.