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Senior Claims Manager

2 months ago


Melbourne, Victoria, Australia Suncorp Group Full time
About the Role

We are seeking an experienced Senior Claims Specialist to join our team at Suncorp Group. As a Senior Claims Specialist, you will be responsible for providing strategic oversight over a portfolio of complex and high-value claims within professional indemnity and financial lines and public liability claims.

Key Responsibilities
  • Claims Portfolio Management: Manage and strategically oversee a portfolio of complex and high-value liability claims at a senior claims officer level, exhibiting high technical expertise consistent with industry best practice.
  • Claims Strategy and Solutions: Provide strategies and solutions, collaborating with internal legal teams, and briefing panel firms and Counsel where required, in the management of legal issues or other claims complexities arising from cluster claims, class actions, or otherwise high-value or contentious claims in the Specialty portfolio.
  • Technical Advice and Support: Provide specialist technical advice in relation to strategy or settlement authorization and indemnity decisions.
  • Stakeholder Management: Manage and influence stakeholders across your relevant functional area to promote alignment of claims strategies and develop and maintain strong working relationships with stakeholders both internal and external.
Requirements
  • Tertiary Qualifications: Tertiary qualifications in law, business, or insurance (mandatory).
  • Claims Experience: 5-10 years' experience managing a portfolio of complex professional indemnity and liability claims in a senior claims role (will consider experience gained in an insurance law firm) (mandatory).
  • Mentoring and Advising: 5 years' experience mentoring and advising and developing less experienced team members, lifting overall team technical capability (mandatory).
  • Professional Certifications: Current Practising Certificate (or eligibility) (desirable).
  • Admission as a Solicitor: Admission as a Solicitor in any Australian Court (desirable).
About Suncorp Group

Suncorp Group is a leading Australian insurance and banking company that is committed to making a difference for people and in the communities they call home. Our Claims teams play a critical role in providing support and understanding for customers in some of their most challenging times, while finding outcomes that get their lives back on a healthier, happier path.

We believe that our workforce is at its best when it is diverse, talented, and passionate, and where our people feel included, valued, and connected. We are passionate about inspiring our people by creating a diverse, accessible, and inclusive culture, offering flexible work, career development, and internal mobility, and building connected relationships amongst our team members and with our customers.