Claims Professional
6 days ago
We are seeking a Claims Specialist to join our team. The ideal candidate will have a basic understanding of medical terminology, high attention to detail, excellent organisational skills, sound negotiation and influencing skills, empathy and understanding for others, and the ability to effectively listen and understand the needs of the customer.
The Claims Specialist will be responsible for pro-actively proceeding with appropriate case management to achieve the optimum outcome of early sustainable return to work for workers with reasonable claim costs. They will also liaise with all internal and external stakeholders regularly to progress strategies and actions, assess aspects of liability and recovery relevant to the legislation or policy, undertake ongoing reviews in relation to entitlements, payments and medical expenses, and conduct health promotion activities to enhance the injured worker's wellbeing and empower them to participate in their own treatment and recovery.
">Required Skills and Qualifications:">- A basic understanding of medical terminology demonstrated through studies or work experience.
- High attention to detail.
- Excellent organisational skills.
- Sound negotiation and influencing skills.
- Empathy and understanding for others.
- The ability to effectively listen and understand the needs of the customer and what is important to them to enable their recovery and return to work.
- Tertiary studies in Allied Health (Occupational Therapy, Physiotherapy, Rehabilitation, Nursing, Psychology, Rehabilitation Counselling or Exercise Science) would be advantageous.
- A vibrant, collaborative innovative team culture.
- Flexibility with opportunity to WFH when you are fully trained in your role.
- A corporate wellbeing program with discounted health insurance and gym membership.
- Access to discounts at over 350 retailers through our Rewards Hub program.
- Entitlement to an annual tenure and performance-based recognition reward.
- Comprehensive learning and development support.
- Companywide events to celebrate success.
- Quarterly Reward and Recognition Awards.
- Up to 16 weeks paid parental leave, plus super.
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