Helpdesk Support Specialist

5 days ago

Adelaide, South Australia beBeeAdministration Full time $78,700 - $98,700

Expertise in nationwide support operations is required for this dynamic role.

This position involves providing helpdesk assistance, managing client and company systems, and preparing reports on maintenance and corrective actions. Excellent time management skills and proficiency with Microsoft Office are essential.

Responsibilities:

  • Assist clients across the nation with their queries and concerns.
  • Coordinate with internal departments and external providers to resolve client work requests.
  • Record site-related issues and prepare detailed reports on maintenance and corrective actions.

Requirements:

  • 2 years of experience in system administration.
  • 2 years of customer service experience.
  • Strong organisational skills and effective time management.
  • Clear communication skills both written and verbal.

Why This Role?

  • Support business success across Australia by joining a respected organisation.
  • Enjoy opportunities for professional growth and development within an innovative workplace culture.

Working Conditions:

  • 8 hour shift.
  • Monday to Friday schedule.

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