Hotel Operations Manager

2 days ago

Perth, Western Australia beBeeResponsibility Full time $70,000 - $75,000
Senior Operations Manager

**Job Overview:**

We are seeking an experienced Senior Operations Manager to oversee the daily operations of our hotel. The ideal candidate will have a strong background in hospitality management, excellent communication skills, and the ability to work well under pressure.

The successful candidate will be responsible for ensuring the hotel meets its quality and service standards, supervising staff levels, and managing guest relations. This is an exciting opportunity for a motivated and organized individual to join our team as a Senior Operations Manager.

**Key Responsibilities:**

  • Manage day-to-day operations and ensure quality and service standards are met
  • Supervise staffing levels to meet operational needs
  • Handle guest complaints and resolve issues efficiently
  • Collaborate with department heads to achieve business objectives
  • Monitor and report on key performance indicators (KPIs)

**Requirements:**

  • 3+ years of experience in hospitality management
  • Degree in Hospitality Management or related field
  • Excellent leadership and communication skills
  • Ability to work well under pressure and manage multiple priorities

**Benefits:**

  • Competitive salary and benefits package
  • Ongoing training and development opportunities
  • Opportunity to work with a dynamic and supportive team

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