Hotel Operations Manager

2 weeks ago


Perth, Western Australia beBeeOperations Full time $80,000 - $110,000
Hotel Operations Manager

The Hotel Operations Manager is responsible for ensuring the smooth operation of the hotel's front desk, guest services, and bell staff. The ideal candidate will have a strong understanding of hospitality principles and excellent leadership skills.

Job Responsibilities:

  • Maintain high levels of customer satisfaction through effective communication and problem-solving skills.
  • Supervise and train front desk and guest services staff to ensure exceptional service standards.
  • Monitor and analyze departmental performance metrics to identify areas for improvement.
  • Develop and implement strategies to increase revenue and improve operational efficiency.

Requirements:

  • Bachelor's degree in Hospitality, Business Administration, or related field.
  • Minimum 2 years of experience in hotel operations, preferably in a supervisory role.
  • Excellent leadership, communication, and problem-solving skills.

Benefits:

  • A competitive salary and benefits package.
  • Opportunities for career advancement within the company.
  • A dynamic and supportive work environment.

About Our Company:

We are a leading hospitality company dedicated to providing exceptional experiences for our guests. Our team is passionate about delivering outstanding service and creating memorable moments for our customers.


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