Customer Solutions Expert
3 days ago
About the Role
We are seeking a highly motivated and customer-focused individual to join our team as a Customer Solutions Advisor. As a key member of our sales and support team, you will be responsible for delivering exceptional customer service and ensuring that our customers receive the best possible experience.
Key Responsibilities
- Provide expert advice and guidance to customers on our products and services
- Work closely with customers to understand their needs and preferences
- Upsell and cross-sell our products and services to customers
- Resolve customer complaints and issues in a timely and professional manner
- Stay up-to-date with industry trends and developments to ensure that our customers receive the best possible service
What We Offer
- A competitive salary package with uncapped earning potential
- A comprehensive training program to ensure that you have the skills and knowledge you need to succeed in this role
- A dynamic and supportive team environment
- The opportunity to work with a leading telecommunications company
- A range of benefits and perks, including a SIM plan with unlimited calls, texts and data
Requirements
- Excellent communication and interpersonal skills
- Ability to work in a fast-paced environment and meet sales targets
- Strong product knowledge and understanding of the telecommunications industry
- Ability to work independently and as part of a team
- High school diploma or equivalent required
What We're Looking For
We are looking for a highly motivated and customer-focused individual who is passionate about delivering exceptional customer service. If you have a strong desire to succeed in a sales and support role and are looking for a challenging and rewarding career opportunity, we encourage you to apply.
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