Customer Service Representative

4 days ago


Sutherland Shire Council, Australia Southside Staffing Solutions Full time

Job Summary:

Southside Staffing Solutions is seeking a highly skilled and experienced Customer Service Representative to join our team. As a key member of our customer-facing team, you will be responsible for providing exceptional customer service and support to our clients.

Key Responsibilities:

  • Respond to customer inquiries and resolve issues in a timely and professional manner
  • Enter customer orders and create picking slips and invoices for the warehouse
  • Coordinate with warehouse personnel to ensure timely delivery of goods to customers
  • Provide accurate and timely information to customers regarding pricing, stock, and delivery requests
  • Liaise with internal and external stakeholders to ensure seamless communication and collaboration
  • Conduct internal sales reporting and provide insights to the sales team
  • Raise quotes for the sales team as needed
  • Maintain and update the customer database to ensure accurate and up-to-date information

Requirements:

  • 2 years of experience in customer service and data entry
  • Proficiency in MS Office
  • Excellent written and verbal communication skills
  • Ability to coordinate and communicate information effectively
  • Ability to build strong customer relationships
  • High attention to detail
  • Friendly and dynamic personality

Working Conditions:

8:30 am - 5:00 pm, Monday to Friday

Temp to Perm opportunity with a competitive salary and benefits package



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