Guest Experience Ambassador

7 days ago

Melbourne, Victoria, Australia beBeeServiceoriented Full time $65,000 - $83,000
Front of House Representative Wanted

We are seeking individuals who embody a service-first mentality to join our Front of House team. As a casual representative, you will be responsible for crafting exceptional guest experiences and driving sales through upselling, product knowledge, and proactive engagement.

About the Role:
  • Create and deliver outstanding guest experiences with an energetic and top-tier service mindset
  • Drive sales on every shift – exceed targets through skilled communication, product knowledge, and proactive guest interaction
  • Understand daily goals and challenges, collaborating with your team to achieve success
  • Take pride in your workspace, ensuring it's well-stocked and inviting at all times
  • Oversight and management of your designated area – be trained in all aspects and consistently deliver high-quality results
  • Foster a safe environment for guests and colleagues by adhering to safety and compliance procedures
  • Anticipate guests' needs and seize opportunities to go above and beyond
The Ideal Candidate:
  • Passion for delivering exceptional customer service and interacting with diverse clientele
  • Previous bar experience and enthusiasm for working behind the counter
  • Customer-facing skills, hospitality, or retail background with a focus on building rapport
  • Flexibility in scheduling, with availability to work weekends and evenings
  • A valid RSA and WWCC, or willingness to obtain these certifications

Join Our Dynamic Team Today

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