Beauty Experience Leader

17 hours ago


Adelaide, South Australia Sephora Full time

Sephora, a leading global beauty retailer, is seeking a skilled Floor Manager to join its Management team in Adelaide Southern.

As a Floor Manager, you will be responsible for supporting the Store Manager and Assistant Store Manager in leading the store team to deliver an exceptional client experience. You will play a key role in:

  • Becoming a role model for your team by showcasing Sephora's DNA through embodying the company's values of delivering a curated, innovative prestige beauty experience.
  • Driving a selling culture to exceed Key Performance Indicators (KPIs) and consistently raise the performance and capability of your team through coaching and supporting their growth and development.
  • Utilizing and interpreting reporting data to support operational decisions by working closely with the Store Manager, Assistant Store Manager, and fellow team members.
  • Facilitating open communication with your team by providing effective feedback and consistent communication with the Management team.
  • Serving as the point of contact when being the Manager in Charge (MIC) for client and cast member matters within a fast-paced environment to confidently make store decisions.

You will have the opportunity to work across all categories from beauty, skincare, haircare, and wellness; as well as store functions of sales, management, and back-of-house operations.

The ideal candidate will be able to provide 5 full days of availability across key trading times, including late-night, weekend, and public holiday trading. As our busiest days of trade are between Thursday to Sunday, flexibility is essential.

We offer a competitive salary package, including a base salary of up to $29.04 per hour, plus superannuation, commission, and weekend/public holiday loading. Additionally, you will have access to various benefits, including gifted products throughout the year, paid parental leave, birthday leave, and personal leave.

In this role, you will be equipped with initial onboarding training and continuous learning through Sephora's unique online learning platform and field trainers. By joining Sephora, you will be part of the Global Louis Vuitton Moet Hennessey Group, the world's largest luxury goods conglomerate, with opportunities for career growth and development.


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