Retail Team Lead for Prestige Beauty Experience
13 hours ago
Sephora is a global leader in the prestige beauty industry, dedicated to empowering individuals to discover and express their unique beauty.
We are seeking an experienced Retail Team Lead to join our team in Marion, Australia. As a key member of our leadership team, you will be responsible for driving sales growth, delivering exceptional customer experiences, and leading a high-performing team.
About the Role:
- Lead by example, embodying Sephora's DNA of delivering a curated, innovative prestige beauty experience
- Drive a selling culture to exceed KPIs, consistently raising the performance and capability of your team through coaching and supporting their growth and development
- Utilize and interpret reporting data to support operational decisions, working closely with the Store Manager, Assistant Store Manager, and fellow team members
- Facilitate open communication with your team, providing effective feedback and consistent communication with the Management team
- Serve as the point of contact when being the Manager in Charge (MIC) for client and cast member matters within a fast-paced environment, confidently making store decisions
About You:
- Previous retail management experience across areas of managing profit and loss, sales forecasting, people management & training, stock control, and visual merchandising
- Proficiency in using Microsoft Office Suite to interpret and input data for daily reporting
- A hands-on leader who loves being on the sales floor to motivate, coach, and help your store team members succeed
- Passionate about excellent client service and experiential retail, ensuring your store represents the Sephora brand
- A drive for results, with a history of exceeding sales targets and KPIs
Benefits:
- Up to $29.04 per hour + super + commission + weekend & public holiday loading
- Paid parental leave, birthday leave, and personal leave
- Health and well-being initiatives, including 24/7 mental health well-being programs and life insurance
- Discounted gym memberships, including Virgin Active and Fitness First
- Opportunities for personal development in ANZ through succession planning
- Opportunities across our global group of high-end luxury brands within LVMH
- Unique online learning platform
- Fun social calendar
About Sephora:
Sephora is part of the Global Louis Vuitton Moet Hennessey Group, the world's largest luxury goods conglomerate. We have circa 34 stores across Australia and New Zealand, a growing online platform, and plans for expansion year on year.
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