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Retail Sales Floor Leader

1 month ago

Adelaide, South Australia Sephora Full time

Sephora, a leading global beauty retailer, is seeking an experienced Retail Sales Floor Leader to join our team in Adelaide Southern. As a key member of the Management team, you will play a vital role in delivering an exceptional client experience and driving sales growth.

About Sephora

At Sephora, we believe that beauty thrives in diversity and discovery. Our purpose is to expand the way the world sees beauty by empowering the ExtraOrdinary in each of us. We are part of the Global Louis Vuitton Moet Hennessey Group, the world's largest luxury goods conglomerate.

About the Role

This is a unique opportunity for a passionate retail leader to join our team as a Senior Beauty Advisor and support the Store Manager and Assistant Store Manager in leading the store team in a fast-paced environment. You will be responsible for:

  • Being a role model to your team by showcasing the Sephora experience to customers through embodying Sephoras DNA of delivering a curated, innovative prestige beauty experience.
  • Driving a selling culture to exceed KPIs and consistently raise the performance and capability of your team through coaching and supporting their growth and development.
  • Utilising and interpreting reporting data to support with operational decisions by working closely with the Store Manager, Assistant Store Manager and fellow team of Senior Beauty Advisors.
  • Facilitating open communication with your team by providing effective feedback and consistent communication with the Management team.
  • Serving as the point of contact when being the Manager in Charge (MIC) for client and cast member matters within a fast-paced environment to confidently make store decisions.

You will have the opportunity to work across all our categories from beauty, skincare, haircare, and wellness; as well as store functions of sales, management, and back-of-house operations. You will be equipped with initial onboarding training and continuous learning through our unique online learning platform and field trainers to help clients discover Sephora's amazing offerings.

Requirements

We are looking for someone who:

  • Is open to working a 38hr rotating roster to support store needs.
  • Has previous retail management experience across areas of managing profit and loss, sales forecasting, people management & training, stock control and visual merchandising.
  • Has proficiency in using Microsoft Office Suite to interpret and input data for daily reporting.
  • Is a hands-on leader who loves being on the sales floor to motivate, coach, and help their store team members succeed.
  • Is passionate about excellent client service and experiential retail to ensure their store represents the Sephora brand.
  • Has a passion to maintain a strong and positive culture where everyone is valued, recognized, and enabled to succeed through feedback and career development, coaching, learning, and recognition.
  • Has a drive for results with a history of exceeding sales targets and KPI's.
Benefits

We offer a competitive salary of up to $29.04 per hour, plus superannuation, commission, and weekend and public holiday loading. Some of our well-liked benefits include:

  • Gifted products throughout the year along with store discounts of up to 45% off.
  • Paid Parental Leave, Birthday Leave & Personal Leave.
  • Health and well-being initiatives including 24/7 Mental Health well-being programs & Life Insurance.
  • Discounted Gym memberships incl. Virgin Active & Fitness First + more.
  • Opportunities for personal development in ANZ through succession.
  • Opportunities across our global group of high-end luxury brands within LVMH.
  • Unique online learning platform.
  • Fun social calendar.
Contact Information

Please note that only Australian Citizens or Permanent Residents will be considered for this opportunity. If you consider yourself to require reasonable adjustments to any part of our recruitment process, we invite you to share those requirements with us when completing your application.