Retail Sales Team Leader

2 days ago


Adelaide, South Australia Sephora Full time
Overview

Sephora is a leading global beauty retailer, part of the LVMH group. We believe that beauty thrives in diversity and discovery, empowering the ExtraOrdinary in each of us.

We are seeking an experienced Retail Sales Team Leader to join our team in Marion Store, driving sales and customer satisfaction in a fast-paced retail environment.

Job Description

As a Senior Beauty Advisor and Floor Manager, you will be responsible for leading the store team to deliver exceptional client experiences, driving sales growth, and maintaining a positive store culture.

You will:

  • Lead by example, embodying Sephora's DNA and delivering a curated, innovative prestige beauty experience to customers.
  • Drive a selling culture, exceeding KPIs and consistently raising the performance and capability of your team through coaching and development.
  • Utilize data insights to support operational decisions, working closely with the Store Manager, Assistant Store Manager, and fellow Senior Beauty Advisors.
  • Foster open communication, providing effective feedback and consistent communication with the Management team.

You will work across all categories, from beauty and skincare to haircare and wellness, as well as store functions of sales, management, and back-of-house operations.

Required Skills and Qualifications

We are looking for someone with:

  • Prior retail management experience, managing profit and loss, sales forecasting, people management & training, stock control, and visual merchandising.
  • Proficiency in Microsoft Office Suite to interpret and input data for daily reporting.
  • A passion for excellent client service and experiential retail, ensuring your store represents the Sephora brand.
  • A drive for results, with a history of exceeding sales targets and KPIs.
Benefits

As a valued member of our team, you will enjoy:

  • Gifted products throughout the year along with store discounts of up to 45% off.
  • Paid Parental Leave, Birthday Leave & Personal Leave.
  • Health and well-being initiatives, including 24/7 Mental Health well-being programs & Life Insurance.
  • Discounted Gym memberships, incl. Virgin Active & Fitness First + more.
  • Opportunities for personal development in ANZ through succession.
  • Opportunities across our global group of high-end luxury brands within LVMH.
  • A unique online learning platform for continuous learning and growth.
  • A fun social calendar with opportunities to connect with colleagues.
  • A competitive salary of $29.04/hr + Super + Commission + Weekend & Public Holiday loading.
Others

Please note that only Australian Citizens or Permanent Residents will be considered for this opportunity.

As our busiest days of trade are between Thursday to Sunday, the ideal candidate will provide 5 full days of availability across key trading times, including late-night, weekend, and public holiday trading.



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