Customer Service Advocate
2 days ago
We are seeking a highly skilled customer service professional to fill this role.
About the Role:
- This position will support the branch manager in ensuring seamless operations.
- The successful candidate will effectively communicate with customers regarding delivery lead times, providing timely updates and resolving any issues that may arise.
- Conducting repair inspections on vehicles is also a key responsibility, with a focus on delivering high-quality services that meet our customers' expectations.
- Identifying customer needs and educating them on our full scope of services is another critical aspect of this role.
About You:
- Excellent communication and presentation skills are essential for success in this position.
- Ability to work in a fast-paced environment with multiple priorities is crucial.
- Strong time management and prioritization skills are necessary to ensure that tasks are completed efficiently and effectively.
- Intermediate to advanced Microsoft Office skills are also required.
What We Offer:
- A supportive and collaborative team environment that fosters growth and development.
- Opportunities for advancement and career progression are available to those who demonstrate the skills and aptitude needed for success in this role.
- A competitive salary and rewards program are in place to recognize and reward outstanding performance.
About Our Organization:
We operate 24/7, serving over 300,000 customers annually. We celebrate diversity and strive to create an inclusive environment where all employees can thrive.
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