Sales Account Manager

3 weeks ago


Sydney, New South Wales, Australia Civica UK Ltd Full time

About the Role

Civica is seeking a Sales Account Manager to join our Education team in Australia. As a Sales Account Manager, you will play a crucial role in supporting existing customers through extension selling of services, training, and new modules.

Key Responsibilities

  • Develop and maintain strong relationships with existing accounts to foster customer loyalty and retention.
  • Identify, qualify, and close new business opportunities that drive revenue growth.
  • Communicate effectively with clients to understand their needs, challenges, and critical business priorities.
  • Prepare and deliver compelling presentations that clearly articulate our solutions and value propositions.
  • Collaborate with internal teams, including marketing and product management, to align strategies and drive results.
  • Stay informed about industry trends, competitor activities, and market dynamics to position Civica effectively.
  • Assist customers in navigating our products and solutions, ensuring optimal use and satisfaction.
  • Demonstrate a strategic sales approach, with a focus on consultative selling and customer success.
  • Maintain accurate records of customer interactions and sales activities in salesforce.

About Us

Civica is a leading provider of software solutions for public sector organizations. We are passionate about helping our customers deliver critical services to citizens around the world.

What We Offer

  • A collaborative and inclusive work environment.
  • Opportunities for career growth and development.
  • A comprehensive benefits package.
  • Flexible work arrangements.

How to Apply

If you are a motivated and results-driven professional looking for a new challenge, please submit your application.


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