Fleet Management Specialist

1 day ago


Sydney, New South Wales, Australia SG Fleet Full time

At SG Fleet, we are a financial services company that specialises in fleet management, vehicle leasing and salary packaging. We have a presence across Australia, the UK and NZ with a total portfolio under management of $2.5 Billion and over 1200 employees.

Key Responsibilities

The Fleet Manager is the first point of contact for all customer requests. This role is responsible for proactively managing and reviewing the portfolio of customers allocated to maximise business renewal and organic growth. It supports Relationship Managers to review and administer the portfolio of customers through delivery of outstanding customer service and demonstrating an understanding of the customers' needs.

  • In consultation with the Relationship Manager, manage the portfolio of customers to deliver professional fleet management services and be accountable for the resolution, allocation and follow-through for all client requests, ensuring client contractual obligations and KPIs are met.
  • Capture business potential of clients and maximise client renewal while maximising margins. Support the Relationship Manager in seeking to upsell other products and services to existing clients.
  • Review a customer's fleet through effective reporting and identify exceptions by managing key reports such as invalid odometer readings, utilisation report, services due and overdue, fuel exceptions, surplus vehicle reporting etc. Seek opportunities to reduce costs through increased fleet optimisation.

A successful candidate will have strong organisational and prioritisation skills, effective communication and problem-solving skills, and proficient Microsoft Office skills.

About the Role

This is an exciting opportunity to join our team as a Fleet Manager at SG Fleet. The estimated salary for this role is AU$80,000 - AU$110,000 per annum, depending on experience. If you have a passion for delivering exceptional customer service and driving business growth, please apply.



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