Fleet Management Specialist

2 weeks ago


Sydney, New South Wales, Australia SG Fleet Full time
Job Overview

At SG Fleet, we're seeking a skilled professional to join our team as a Fleet Manager. This role is responsible for providing exceptional customer service and proactively managing a portfolio of customers to deliver professional fleet management services.

Key Responsibilities
  • Proactively manage the portfolio of customers to deliver professional fleet management services and be the primary day-to-day contact accountable for the resolution, allocation, and follow-through for all client requests.
  • Capture all business potential of clients and maximise client renewal while maximising margins. Support the Relationship Manager in seeking to upsell other products and services to existing clients.
  • Regularly review a customer's fleet through effective reporting and identify and address exceptions by managing key reports such as invalid odometer readings, utilisation report, services due and overdue, fuel exceptions, surplus vehicle reporting, etc.
Requirements
  • Strong organisational and prioritisation skills - meets specified deadlines and reports regularly on progress.
  • Effective communicator both verbally and in writing, including good listening and probing skills.
  • Critically analyses information and resolves problems through to complete resolution in a timely and effective manner.
  • Proficient skills in Microsoft Office (Excel, Word).
  • High attention to detail.


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