Customer Service Professional with Financial Expertise
4 weeks ago
Estimated Salary: AU$55,000 - AU$65,000 per year.
About UsWe're a leading banking institution serving over 10 million customers across Australia. With a rich history spanning over 100 years, we pride ourselves on delivering market-leading products and services that make a real difference in people's lives.
Job DescriptionAs a Customer Service Representative in our Joondalup Branch, you'll play a vital role in delivering an exceptional customer experience by responding to transactional banking needs, processing transactions, and completing financial health checks.
- You will be responsible for responding to customer inquiries, resolving issues, and providing guidance on our in-branch technology and digital banking options.
- Excellent communication skills are essential to work effectively with colleagues and customers, ensuring seamless interactions and building trust.
To succeed in this role, you'll need:
- A genuine passion for customer service and a desire to kick-start your career in banking.
- An interest in improving the financial wellbeing and lives of our customers.
- Strong communication and interpersonal skills to engage with customers and colleagues.
- The ability to work in a fast-paced commercial environment while maintaining a focus on customer satisfaction.
As a valued member of our team, you'll enjoy:
- A competitive salary package, including superannuation.
- Ongoing training and development opportunities to enhance your skills and knowledge.
- A collaborative and supportive work environment.
- The opportunity to make a real difference in the lives of our customers.
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