Customer Service Professional with Financial Expertise

4 weeks ago


North Perth, Western Australia Commonwealth Bank of Australia Full time
Commonwealth Bank of Australia

Estimated Salary: AU$55,000 - AU$65,000 per year.

About Us

We're a leading banking institution serving over 10 million customers across Australia. With a rich history spanning over 100 years, we pride ourselves on delivering market-leading products and services that make a real difference in people's lives.

Job Description

As a Customer Service Representative in our Joondalup Branch, you'll play a vital role in delivering an exceptional customer experience by responding to transactional banking needs, processing transactions, and completing financial health checks.

  • You will be responsible for responding to customer inquiries, resolving issues, and providing guidance on our in-branch technology and digital banking options.
  • Excellent communication skills are essential to work effectively with colleagues and customers, ensuring seamless interactions and building trust.
Requirements

To succeed in this role, you'll need:

  • A genuine passion for customer service and a desire to kick-start your career in banking.
  • An interest in improving the financial wellbeing and lives of our customers.
  • Strong communication and interpersonal skills to engage with customers and colleagues.
  • The ability to work in a fast-paced commercial environment while maintaining a focus on customer satisfaction.
Benefits

As a valued member of our team, you'll enjoy:

  • A competitive salary package, including superannuation.
  • Ongoing training and development opportunities to enhance your skills and knowledge.
  • A collaborative and supportive work environment.
  • The opportunity to make a real difference in the lives of our customers.


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