Financial Services Professional

5 days ago


Perth, Western Australia Commonwealth Bank of Australia Full time

At the Commonwealth Bank of Australia, we're committed to delivering exceptional customer experiences that exceed our customers' expectations. As a Financial Services Professional in our Dunsborough Branch, you'll play a critical role in helping us achieve this goal.

About the Role

This is an exciting opportunity for a talented and motivated individual to join our team as a Customer Banking Specialist. In this role, you'll work closely with our customers to understand their financial needs and provide personalized solutions to meet their goals.

We're looking for someone who has experience in delivering exceptional customer service, ideally in the financial services industry. If you have excellent communication skills, are able to articulate complex financial concepts in a clear and concise manner, and are passionate about providing outstanding customer experiences, we'd love to hear from you.

About Us

The Commonwealth Bank of Australia is one of the country's leading financial institutions, with a long history of innovation and customer focus. We offer a range of products and services designed to help our customers achieve their financial goals, from everyday banking and savings accounts to home loans, business banking, and financial planning.

We're committed to creating a positive and inclusive workplace culture that supports the growth and development of our employees. Our people are our greatest asset, and we're proud to offer a range of benefits and opportunities to help them succeed.

What You'll Do
  1. Provide exceptional customer service, responding to customer inquiries and resolving issues in a timely and professional manner.
  2. Work closely with customers to understand their financial needs and provide personalized solutions to meet their goals.
  3. Collaborate with internal stakeholders to identify opportunities to improve customer outcomes and implement changes to our processes and systems.
  4. Develop and maintain strong relationships with our customers, ensuring they feel valued and supported throughout their banking journey.
Why Work with Us?

As a Financial Services Professional with the Commonwealth Bank of Australia, you'll have the opportunity to work with a talented and dedicated team of professionals who share your passion for delivering exceptional customer experiences. You'll also enjoy a range of benefits, including:

  • A competitive salary: $60,000 - $80,000 per annum (depending on experience)
  • Ongoing training and development opportunities to help you grow and succeed in your career
  • A dynamic and inclusive workplace culture that values diversity and inclusion
  • A comprehensive benefits package, including health insurance, superannuation, and more


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