Financial Services Professional
3 weeks ago
We are seeking an experienced Financial Services Professional to join our team in Kalgoorlie. As a key member of our Retail Banking Services (RBS) team, you will play a vital role in delivering exceptional customer service and supporting the banking needs of our customers.
About the Role
This is a part-time opportunity, with approximately 22 hours per week available. The successful candidate will be required to work Monday to Friday, with specific hours to be discussed during the interview process.
Key Responsibilities
- You will have in-depth conversations with customers about their overall banking needs, including home loans, business banking, and financial advice.
- Support customers with enquiries, account maintenance, and credit product applications.
- Complete financial health checks to assess customers' financial needs and identify opportunities for improvement.
- Educate and demonstrate our in-branch technology and digital banking options to customers.
- Problem-solve and provide effective solutions while championing our risk-averse culture.
Requirements
- A minimum of [estimated salary] per annum ($55,000), commensurate with experience and qualifications.
- Experience in delivering exceptional customer service, ideally in financial services or retail.
- Excellent communication skills and the ability to articulate financial terms clearly.
- The ability to ask questions, find solutions, act with integrity, and place the customer at the centre of everything you do.
- Ability to work in a fast-paced retail environment that's commercially driven.
- A genuine interest in building a career with CommBank.
About Us
As a leader in Australian banking, we're committed to making a real difference for Aboriginal and/or Torres Strait Islander Peoples. Our RBS team delivers a seamless banking experience to millions of customers across Australia. We've been serving our local communities for over 100 years, with market-leading products, services, and technology.
Benefits
You'll be part of a community that supports you professionally and personally, every step of the way. You'll also have access to our Indigenous Employee Network, linking you to employees across CommBank.
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