Financial Services Representative

1 month ago


Perth, Western Australia BT Financial Group Full time
Role Overview

We are seeking a dedicated and results-oriented Financial Services Representative to join our dynamic team in Perth.

Job Description

This is an entry-level opportunity for a passionate customer service professional to embark on a long-term career with BT Financial Group. As a Financial Services Representative, you will be the first point of contact for our valued customers, handling their inquiries, resolving issues, and ensuring their financial journey with us is smooth and satisfying.

Your Key Responsibilities:

  • Deliver Exceptional Customer Service: Respond to customer inquiries, resolve issues, and provide accurate information about our products and services.
  • Process Customer Requests: Efficiently manage and process customer requests through our systems.
  • Improve Our Processes: Identify opportunities to enhance our operations and provide feedback to drive continuous improvement.
  • Ensure Compliance: Adhere to all relevant compliance and regulatory standards.
What's in it for me?

You'll play a significant part in shaping the future of our business, which has been around for over 200 years. Our purpose is to create better futures together, and we're committed to providing exceptional customer experiences. You'll have the opportunity to develop your skills and knowledge, work with a supportive team, and enjoy flexible working arrangements.

A Competitive Salary: $60,000 - $80,000 per annum (dependent on experience)

Benefits include generous paid and unpaid parental leave, a fantastic team environment, and access to a wide range of employee benefits to help you manage your priorities.

We invite candidates from diverse backgrounds to apply. If you have questions about the recruitment process, please email talentacquisition@westpac.com.au.



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