Customer Banking Professional

2 weeks ago


North Perth, Western Australia Commonwealth Bank of Australia Full time
Deliver Exceptional Customer Experiences

We are seeking a skilled Customer Banking Specialist to join our Warwick Branch team. In this role, you will have the opportunity to make a real impact on our customers' lives by providing tailored financial solutions and exceptional customer service.

About the Role

As a Customer Banking Specialist, you will be responsible for:

  • Building strong relationships with customers and understanding their financial needs and goals
  • Providing expert advice and guidance on Home Loans, Business Banking, and Financial Advice
  • Supporting customers with account maintenance and credit product applications
  • Conducting Financial Health Checks to identify opportunities for growth and improvement
  • Educating customers on in-branch technology and digital banking options
Requirements

To be successful in this role, you will need:

  • Proven experience delivering exceptional customer service in a financial services or retail environment
  • Excellent communication skills and ability to articulate complex financial concepts in a clear and concise manner
  • Strong problem-solving skills and ability to provide effective solutions
  • A genuine interest in building a career with Commonwealth Bank and making a positive impact on our customers' lives
About Us

Commonwealth Bank is one of Australia's largest and most respected banks, with a proud history of serving our local communities for over 100 years. Our Retail Banking Services team delivers a seamless banking experience to millions of customers, and we're committed to helping them achieve their financial goals.

What We Offer

As a valued member of our team, you can expect:

  • A competitive salary package, including a base salary of approximately $70,000 per annum
  • Ongoing training and development opportunities to enhance your skills and knowledge
  • A collaborative and supportive work environment that values diversity and inclusion
  • Access to extensive employee benefits and discounts


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