Customer Service Representative

23 hours ago

Mile End, Australia Capital Smart Repairs Full time
About the Role

We are seeking a highly skilled and customer-focused Customer Service Officer to join our team at Mile End. As a key member of our team, you will play a vital role in ensuring our customers receive exceptional service and support.

Key Responsibilities
  • Provide exceptional customer service, ensuring a positive experience for all customers
  • Manage customer inquiries and concerns in a professional and timely manner
  • Collaborate with the management team to ensure seamless communication and support
  • Support the inventory management process, including parts, paint, and consumables
  • Liaise with insurance providers to facilitate claims and repairs
Requirements
  • Proven experience in a customer-facing role, with a strong focus on service delivery
  • Excellent communication and interpersonal skills, with the ability to build strong relationships
  • Strong systems experience and proficiency in computer applications
  • Ability to work effectively in a team environment and meet strict deadlines
What We Offer
  • A dynamic and supportive work environment
  • Opportunities for career development and growth
  • A competitive salary and benefits package
  • A recognition and reward program for outstanding performance

We are an equal opportunity employer, committed to diversity and inclusion. If you are a motivated and customer-focused individual, we encourage you to apply for this exciting opportunity.

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