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Customer Service Representative

2 months ago

Mile End, Australia National Tiles Full time

Company Overview

With over 45 years of successful operation, National Tiles stands as a prominent name in the tile and flooring industry. We are more than just a business; we are a family that values the safety and well-being of our team members.

Position Summary

We are seeking a dedicated Part-Time Sales Consultant to provide exceptional customer service in our showroom. This role is ideal for individuals who possess a passion for design and enjoy engaging with customers in a vibrant atmosphere.

Key Responsibilities

  • Deliver an outstanding customer experience throughout the sales process.
  • Generate customer quotes and follow up post-visit.
  • Maintain up-to-date product knowledge through ongoing training.
  • Ensure compliance with visual merchandising standards.
  • Identify opportunities to enhance customer value and provide tailored recommendations.
  • Collaborate effectively with team members and management.
  • Support Trade spaces as needed.
  • Uphold showroom cleanliness and organization.
  • Promote safety and adhere to all occupational health and safety protocols.

Qualifications

  • Willingness to learn with on-the-job training provided.
  • Positive attitude and ability to thrive in a team-oriented environment.
  • Capability to meet personal and team performance targets.
  • Able to independently manage heavy items.
  • Strong communication skills to engage with diverse individuals.
  • Proactive in identifying opportunities to assist others.

Why Choose National Tiles?

  • Enjoy job security within a well-established and growing company.
  • Access to career advancement opportunities with a focus on internal promotions.
  • Participate in training and leadership development programs.
  • Benefit from health and well-being initiatives, including Employee Assistance Programs.
  • Engage in annual celebrations and events.
  • Experience a supportive and safe company culture.
  • Receive weekly pay and generous discounts for staff and family.

We invite you to explore this opportunity and discover how you can contribute to our dynamic team.