Service Coordinator
2 months ago
Job Opportunity:
A position exists for an experienced Service Coordinator to join the team in our branch. This is a great opportunity with a large, stable and reputable organisation.
Key Responsibilities:
- Drive Service revenue via Workshop and Field Service responses.
- Liaise with customers, Field Service and Workshop staff to coordinate job allocation and parts support.
- Respond to customer enquiries in priority order.
- Provide client quotations as required.
- Coordinate Rental Fleet work requirements through Workshop.
- Data entry and processing job orders.
- Processing of invoices and warranty claims.
Requirements:
- Computer skills including Microsoft and previous exposure to a mainframe operating system.
- A good mechanical background in earthmoving equipment will be highly regarded.
- A great phone manner.
- A proven, well organised and systematic approach to the work.
- The desire to help clients deal with their machine servicing and mechanical failures.
- Open and clear communication characteristics.
Benefits:
- Competitive Salary and superannuation.
- Available option of rostered day off.
- Small friendly team.
- Job support (both in branch and national).
- National career opportunities (Australian Privately-owned company).
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