Customer Solutions Advocate

1 week ago

Sydney, New South Wales, Australia beBeeCustomer Part time $40,000 - $80,000

What We Do

You'll be a champion for our customers, understanding their needs and delivering tailored solutions to enhance their lives.

This role is ideal for someone who naturally finds innovative ways to connect with people and provide exceptional value.

As a customer advocate, you'll ensure our customers receive the best possible advice and support, helping them make the most of our technology.

  • Stay at the forefront of the latest devices, accessories, and perks, including exciting events and experiences.
  • Deliver personalized solutions that meet the unique needs and preferences of our customers.
  • Provide expert support to troubleshoot technical queries and empower customers to confidently use our app.

We're committed to supporting your growth and development, offering comprehensive training to help you succeed in this dynamic industry.

If you share our passion for innovation and customer satisfaction, we want to hear from you.

Key Responsibilities:

  • Build strong relationships with customers to understand their needs and preferences.
  • Develop and deliver tailored solutions to meet the unique needs of each customer.
  • Provide exceptional support and guidance to customers, empowering them to get the most from our technology.
Benefits

We offer a range of benefits to support your wellbeing and career growth:

  • Competitive salary with opportunities to boost earnings through incentives and bonuses.
  • A comprehensive SIM plan with unlimited calls, texts, and data.
  • Flexible working arrangements to suit your needs.
  • In-depth training and development programs to support your growth.
  • Exciting opportunities to progress into leadership roles or head office positions.
Who We're Looking For

We're seeking an individual who shares our values and is passionate about delivering exceptional customer experiences. You'll have excellent communication skills, be adaptable, and have a genuine interest in technology and its applications.

If you're excited about this opportunity but don't meet every requirement, we encourage you to apply and tell us why you'd be a great fit for this role.

We believe in the power of collaboration and are committed to creating a workplace where everyone feels valued and supported.

Next Steps

Our recruitment process is straightforward: submit your application and complete a short assessment. If we're interested, we'll invite you to a phone chat and then an in-store interview.

Thanks for considering this role

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