Customer Advocate

2 weeks ago

Sydney, New South Wales, Australia beBeeCustomer Full time $50,000 - $70,000
Customer Support Role

A great opportunity to provide exceptional customer experiences and advocate for clients. In this position, you will be the voice of our organization, promoting excellent service delivery and championing client needs.

Key Responsibilities:

  • Advocate for clients by providing feedback to internal teams on how to better meet client requirements.
  • Log, investigate, and resolve client dissatisfaction or problems to improve negative client experiences.

Desirable Traits:

  • Service orientation - Actively seeks and develops strategies to help key stakeholders.
  • Resilience - Bounces back from stressful experiences while being optimistic, emotionally aware, and adapts to change.
  • Prioritization - Compares and ranks the relative importance &/or urgency of different tasks to identify the best order of actions.

Our organization is an inclusive employer that welcomes applicants from all backgrounds. We are committed to diversity, equity, and inclusion in our hiring process.

Benefits:

  • Opportunity to work with a dynamic team and contribute to our mission.
  • Professional development and growth opportunities.
  • A positive and supportive work environment.

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