Customer Service Officer

4 weeks ago


Osborne Park, Australia Workskil Australia Ltd Full time
Job Description

We are seeking a highly skilled Customer Service Officer to join our team at Workskil Australia Ltd. As the first point of contact for customers, you will be responsible for delivering exceptional service and support.

About the Role

This is a challenging and rewarding role that requires strong administration skills, attention to detail, and excellent communication skills. You will be working in a fast-paced environment, managing multiple tasks and priorities while maintaining a professional and friendly demeanor.

The successful candidate will have experience in a busy reception or front-of-house role, dealing with a wide range of customers. You will also have intermediate to high-level administrative skills, including the ability to type at a minimum of 30 wpm.

Key Responsibilities
  • To provide exceptional customer service and support to all customers.
  • To manage multiple tasks and priorities in a fast-paced environment.
  • To maintain accurate records and files.
  • To communicate effectively with colleagues and management.
Requirements

To be successful in this role, you will need:

  • A high school diploma or equivalent.
  • At least 1 year of experience in a customer service role.
  • Intermediate to high-level administrative skills.
  • Excellent communication and interpersonal skills.
  • Able to work in a fast-paced environment.
Benefits

This is a full-time role, working 9 days on and 5 days off. You will receive a competitive salary, negotiable based on experience, plus superannuation. We also offer salary packaging options.

You will be part of a dynamic team, working towards making a positive difference in the lives of our customers. If you are passionate about delivering exceptional customer service and support, we encourage you to apply.

In return for your hard work and dedication, you can expect:

  • A competitive salary, ranging from $60,000 to $80,000 per annum.
  • Superannuation contributions.
  • Salary packaging options.
  • Ongoing training and development opportunities.
About Us

Workskil Australia Ltd is a national not-for-profit organisation, providing employment services and community programs across Australia. We are committed to creating a safe and inclusive environment for our customers and staff.

We value diversity and inclusion and welcome applications from Aboriginal and Torres Strait Islander people, people from culturally and linguistically diverse backgrounds, and people with a disability.



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